Ashley Marshall-Higgins

• Oversaw planning, execution, and budgeting for 100+ community programs annually, including large-scale events with vendors, residents, and performers.
• Built strong vendor and stakeholder relationships, ensuring high-quality service delivery and consistent communication with external partners.
• Streamlined operations using Microsoft 365, ClickUp, Google Suite, and WordPress to manage schedules, club records, and internal documentation.
• Created marketing materials using Canva and Adobe to promote events across digital platforms and newsletters.
• Maintained HOA website and community communications to ensure timely updates and accessibility for residents.
• Collaborated directly with management and the Board of Directors on policy updates and strategic program improvements.

• Led strategic planning and execution of statewide military family readiness programs across multiple units, serving as liaison to Joint Force HQ, National Guard Bureau, and Arizona Department of Emergency Management.
• Partnered with high-level stakeholders, including brigade commanders and emergency operations leadership, to coordinate cross-functional program delivery.
• Managed emergency response initiatives and crisis support during disasters and deployments, ensuring compliance with DOD, Army, and NGB policy.
• Oversaw program operations, supervised geographically dispersed volunteer teams, and tracked contractual deliverables through structured reporting systems.
• Delivered staff training, improved policy implementation, and developed SOPs to optimize statewide program efficiency.
• Conducted data reporting, after-action reviews, and organizational assessments to improve outcomes and drive strategic alignment.

• Provides specialized administrative support in the development, implementation, and marketing of program/project function.

• Serves as a central point of contact between students, faculty, staff, other departments, and/or external constituencies on day-to-day programmatic, operational, and administrative matters; assists with seminars, meetings, special projects, and/or general problem resolution.

• Writes, edits, and coordinates development of course catalogs, educational materials, training manuals, newsletters, and/or brochures, as appropriate to the program.

• Maintains program/project records, research information and gathers and computes various data; prepares special and/or one-time reports, summaries, or replies to inquiries, selecting relevant data from a variety of sources.

• May assist with grant and/or proposal writing as appropriate to the objectives and funding nature of the program; may participate in other fundraising activities.

• Organized a structured learning environment and incorporated classroom management methods into professional practice.

• Designed curriculum and lesson plans for Math classes that are part of the Arizona Common Core Curriculum.

• Adapted differentiated teaching methods and instructional materials to meet students' varying needs and interests.

• Designed and produced series of multimedia presentations; enriched student learning experience and contributed to retention of at-risk middle school population.

• Develop positive relationships with students, fellow staff members, and parents to facilitate communication about expectations and student achievement.

• Awarded the Combat Action Badge in addition to the Army Commendation Medal for actions performed in combat.

• Responsible for safety briefings along with risk management prior to training events.

• Maintained positive working relationships by favorable personality, sense of responsibility, and discretion with all soldiers; made suggestions for improvement.

• Responded to situations that may require arrest and/or the use of force up to and including deadly force with a high degree of skill and accuracy.

• Performed duties as a machine gun operator in Baghdad, Iraq conducting convoy security operations

• Responsible for the training and mentoring of a three-person Military Police Team