Ashley Martinez
Lubbock,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Family Support Worker
St. Francis Ministries
10.2022 - Current
- Promoted community integration by providing extensive physical, emotional and social support.
- Contributed significantly towards client success stories by implementing customized support plans based on individual strengths.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Enhanced family stability by providing comprehensive support and resources tailored to individual needs.
- Promoted healthy communication within families by mediating conflicts and facilitating open discussions.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
- Strengthened families'' resilience through crisis intervention, counseling, and referral services.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Assisted families in navigating complex social service systems, advocating for their rights and accessing essential services.
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
Administrative Assistant
Covenant High Plains Surgery Center
07.2017 - 03.2021
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Scheduled office meetings and client appointments for staff teams.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed department budgets and generated financial reports for management review.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Established administrative work procedures to track staff's daily tasks.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Parent Liaison
Lubbock ISD
07.2012 - 05.2014
- Instructed parents in school processes, academic programs, and available resources.
- Strengthened parent-school communication by organizing and leading regular meetings, addressing concerns, and providing updates on school initiatives.
- Used strategies such as school newspaper and online methods to update parents with latest information.
- Cultivated positive and supportive relationships with community and family members to build productive academic environments that enhanced student engagement and academic performance.
- Evaluated the effectiveness of existing parental involvement programs within the school by conducting regular assessments and implementing necessary improvements based on collected data.
- Supported family members through process of setting goals and enhancing children's academic development.
- Produced detailed and timely reports, paperwork and other supporting materials to facilitate communication between families and educators.
- Coordinated volunteer opportunities for parents to contribute their time and skills to the school community, fostering a sense of involvement and ownership.
- Worked with educational team to develop Individual Education Plans (IEPs) for students.
- Promoted a culture of inclusivity by facilitating discussions around diversity and cultural competence among staff members.
- Collaborated with families to assist in growth, development, and education to increase potential.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Served as an advocate for both parents and students during disciplinary proceedings or grievance processes, ensuring fair treatment for all involved parties.
- Organized educational workshops for parents on topics such as literacy development, homework strategies, and healthy lifestyles, empowering families to better support their children''s learning at home.
- Facilitated groups to address specific needs such as grief and loss, anger management and social skills.
- Helped develop special programs, events, and workshops to inform and better involve parents.
- Developed and implemented programs to support children's mental health and well-being.
- Assisted administration in identifying areas of improvement within the school through the analysis of parent feedback surveys.
- Presented talks to families, administrators, and community groups outlining support and service opportunities.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
- Facilitated positive and proactive communication between families and educational staff.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
Volunteer
Buckners
09.2002 - 09.2005
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Contributed to strategic planning meetings, providing valuable insights based on firsthand experience with target populations.
- Assisted with special events and programs.
- Established trust with children by maintaining confidentiality and providing a safe space for them to express their thoughts and feelings openly.
- Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Collaborated with multi-disciplinary teams to create holistic support plans for at-risk youth in need of intervention or assistance.
Education
Bachelor of Science - Applied Science- Major Human Services
Wayland Baptist University
Plainview, TX05.2024
Skills
- Assessments
- Foster care youth
- Family Support
- Microsoft and Excel Efficient
- Structured Decision Making (SDM) tools knowledge
- Client Advocacy
- Home visits
- Microsoft Office Suite
- Child Development
- Trauma Informed Care Framework
- Case Management
- Child abuse and neglect dynamics
Languages
Spanish
Native or Bilingual
Timeline
Family Support Worker
St. Francis Ministries
10.2022 - Current
Administrative Assistant
Covenant High Plains Surgery Center
07.2017 - 03.2021
Parent Liaison
Lubbock ISD
07.2012 - 05.2014
Volunteer
Buckners
09.2002 - 09.2005
Bachelor of Science - Applied Science- Major Human Services
Wayland Baptist University
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