Ashley Martinez
LA Puente,CA
Summary
Highly organized Office Assistant with experience in administrative support and customer service. Strong multitasking skills, adept at managing multiple tasks simultaneously while maintaining high attention to detail. Demonstrated ability to streamline office processes for efficiency and productivity without compromising quality. Successfully ensured optimal office operations by implementing effective administrative systems.
Overview
4
4
years of professional experience
Work History
Receptionist
Alpine Law Group
Pasadena
10.2022 - Current
- Answered phones promptly and directed incoming calls to correct offices
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning and faxing documents
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines
- Maintain strict confidentiality, protecting sensitive client information as required by legal ethics and regulations
- Managed high-volume workload while maintaining strict attention to detail on every task
Team Lead
Chick -Fil-A
City of Industry
07.2020 - 09.2022
- Set performance expectations for the team, monitoring the progress towards goals and providing constructive feedback as needed
- Empowered team members by delegating responsibilities according to individuals strengths and areas of expertise
- Participated in on the job training, working closely with supervisors and coworkers and asking appropriate questions
- Worked well in a team setting, providing support and guidance
- Provided successful working within tight deadlines and a fast-paced environment
Education
Mount Saint Mary's University - Healthcare Policy minor, Pre-Law
Mount Saint Mary's University
Skills
- Performance improvement
- Telephone etiquette
- Strong interpersonal skills
- Multi-line phone proficiency
- Multitasking
- Office administration
- Excel spreadsheets
- Flexible and adaptable
- Clerical support
- Filing systems knowledge
- Meticulous attention to detail
- Mail sorting and distribution
- Office supplies management
- Database management
Timeline
Receptionist
Alpine Law Group
10.2022 - Current
Team Lead
Chick -Fil-A
07.2020 - 09.2022
Mount Saint Mary's University - Healthcare Policy minor, Pre-Law
Mount Saint Mary's University