Summary
Overview
Work History
Education
Skills
Languages
Timeline
GeneralManager

Ashley Martinez

Española,NM

Summary

Dynamic General Manager with a proven track record at Sonic Drive In, excelling in operations management and team development. Expert in process improvements and budget management, driving efficiency and enhancing performance. Adept at mentoring staff and fostering collaboration, resulting in significant operational enhancements and improved team dynamics.

Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

17
17
years of professional experience

Work History

General Manager

Sonic Drive In
06.2008 - 05.2025
  • Developed operational plans to enhance workflow efficiency.
  • Assisted in managing daily activities of diverse teams.
  • Supported budget management and resource allocation initiatives.
  • Collaborated with departments to streamline communication processes.
  • Developed and executed training programs, fostering staff development and improving team performance.
  • Analyzed operational data to identify trends, informing decision-making and strategy adjustments.
  • Led cross-functional teams to drive strategic initiatives and achieve organizational goals.
  • Mentor staff, fostering professional growth and creating a collaborative work environment.
  • Analyze operational workflows, identifying areas for process improvement and cost reduction.

Cashier

Walmart
07.2024 - 01.2025
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with inquiries and provided product information to enhance shopping experience.
  • Maintained accurate cash drawer and balanced daily receipts to ensure financial integrity.
  • Trained new cashiers on operational procedures and customer service standards.
  • Implemented strategies to reduce checkout wait times, improving customer satisfaction.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Addressed customer needs and made product recommendations to increase sales.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

Espanola Valley High School
1111 El LLano Rd

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Staff training/development
  • Goal setting
  • Employee scheduling
  • Team training and development
  • Motivation
  • Schedule management
  • Labor cost controls
  • Process improvements
  • Employee development
  • Performance improvement
  • Expense control
  • Cost reductions

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Cashier

Walmart
07.2024 - 01.2025

General Manager

Sonic Drive In
06.2008 - 05.2025

Espanola Valley High School

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Ashley Martinez