Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ashley Martinez Perez

Saint Paul,MN

Summary

A responsible and friendly professional who makes customers feel welcomed, listens to their needs, promotes, and merchandises with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills. Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Deli/Bakery Worker

Walmart
Burnsville, Minnesota
07.2021 - Current
  • Assisted customers with product selection and special orders.
  • Trained new employees on bakery procedures and equipment use.
  • Followed health codes and regulations regarding food handling procedures.
  • Rotated stock regularly to prevent spoilage due to overstocking or outdating.
  • Assisted customers with their orders providing advice on different types of pastries available.
  • Ensured that all food items were prepared according to company standards.
  • Conducted inventory checks and restocked bakery supplies and ingredients.
  • Cleaned shelves, counters and tables to maintain organized store.

Construction Worker

MCH Construction
Saint Paul, MN
06.2022 - 08.2022
  • Followed safety protocols to maintain a secure work environment.
  • Collaborated with team members to complete construction projects efficiently.
  • Utilized power tools such as saws, drills and sanders when necessary on projects.
  • Cleaned job sites daily removing debris, dirt and hazardous materials safely.
  • Maintained clean, safe working environment by removing debris from job site prior to shift completion.
  • Measured distances accurately using tape measures or laser measuring devices.

Personal Shopper

Walmart
Burnsville, Minnesota
05.2020 - 08.2020
  • Managed online orders and ensured timely fulfillment of customer requests.
  • Assisted customers in selecting products tailored to their preferences.
  • Collaborated with team members to maintain organized shopping areas.
  • Provided product recommendations based on customer needs and feedback.
  • Resolved customer inquiries and concerns with professionalism and care.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Maintained a high level of customer service while ensuring customer satisfaction.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Assisted customers in selecting items that met their individual needs and preferences.
  • Greeted customers and answered product or service questions.
  • Followed proper procedures when accepting returns or exchanging items for customers.
  • Tracked customer feedback through surveys or other methods in order to improve services offered.
  • Managed multiple clients simultaneously while maintaining high standards of service and privacy.
  • Handled client budgets efficiently, ensuring the best value for their spending.

Retail Sales Associate

Tommy Hilfiger
Eagan, Minnesota
11.2019 - 08.2020
  • Assisted customers in selecting products and provided personalized recommendations.
  • Maintained visual merchandising standards to enhance store presentation and appeal.
  • Processed transactions accurately and efficiently using the point-of-sale system.
  • Resolved customer inquiries and concerns to ensure a positive shopping experience.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Assisted customers with finding the right product for their needs.
  • Helped customers by answering questions and locating merchandise.
  • Greeted customers upon entering the store and provided assistance.
  • Handled customer complaints in a professional manner.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Calculated pricing, applied discounts, and collected payments to process transactions.
  • Promoted special offers and discounts to encourage additional purchases.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.

Housekeeper

Quality Inn
Lakeville, Minnesota
06.2017 - 12.2019
  • Cleaned and sanitized guest rooms to maintain high standards of hygiene.
  • Managed laundry duties, ensuring proper cleaning and folding of linens.
  • Restocked supplies and amenities in guest areas for optimal service delivery.
  • Responded promptly to guest requests for additional services or items.
  • Implemented efficient cleaning techniques to enhance workflow and productivity.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Changed bed linens and towels, tidied up rooms.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Used cleaning chemicals following proper guidelines.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Maintained and organized cleaning supplies stock.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Ensured that all health standards were met during cleaning operations.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Assisted in laundry services including washing, drying, and folding linens.

Education

High School Diploma -

Eastview Highschool
Apple Valley, MN
06-2022

Some College (No Degree) - Cosmetology

Taylors Cosmetology
Minneapolis, MN

Skills

  • Customer service
  • Time management
  • Sales processing
  • Problem solving
  • Conflict resolution
  • Communication
  • Cash register operation
  • Inventory management
  • Team collaboration
  • Customer needs assessment
  • Friendly and outgoing
  • Cash handling
  • Verbal and written communication
  • Phone etiquette
  • Professional appearance
  • Customer engagement
  • Positive and professional

Certification

  • Certificate in Lashing
  • Bilingual Seal in High School Diploma

Languages

Spanish
Native/ Bilingual

Timeline

Construction Worker

MCH Construction
06.2022 - 08.2022

Deli/Bakery Worker

Walmart
07.2021 - Current

Personal Shopper

Walmart
05.2020 - 08.2020

Retail Sales Associate

Tommy Hilfiger
11.2019 - 08.2020

Housekeeper

Quality Inn
06.2017 - 12.2019

High School Diploma -

Eastview Highschool

Some College (No Degree) - Cosmetology

Taylors Cosmetology
Ashley Martinez Perez
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