Ashley Massoud

Hollis

Summary

Dynamic professional with extensive experience at Unistar Cleaning Company, excelling in cleaning and sanitization while delivering exceptional customer service. Proven ability to train new employees effectively, ensuring high standards and client satisfaction. Recognized for adaptability and efficiency in fast-paced environments, consistently meeting service demands with a focus on quality.

Overview

years of professional experience

Work History

House Cleaner / Training Manager

Unistar Cleaning Company

Manchester, NH

08.2022 - Current

Executed thorough cleaning of residential spaces, ensuring high standards of hygiene and organization.
Utilized specialized cleaning equipment and eco-friendly products to enhance efficiency and effectiveness.
Adapted quickly to various client preferences, maintaining flexibility in service delivery.
Managed time efficiently to meet tight schedules while maintaining quality service delivery.
Trained new staff on effective cleaning techniques and company policies for consistent service quality.

Front Desk Assistant

Residence Inn Marriott

Manchester, NH

06.2019 - 08.2022

Greeted and assisted guests, providing exceptional customer service and creating welcoming atmosphere.
Managed front desk operations, ensuring efficient check-in and check-out processes for all guests.
Handled guest inquiries and concerns promptly, resolving issues to enhance overall satisfaction.

Food Preparation Worker

Nature’s Nectar

Nashua, NH

11.2017 - 05.2019

Maintained cleanliness and organization of workstations to ensure efficient food preparation processes.
Prepared and assembled food items according to standardized recipes and safety protocols.
Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.

Education

Associate of Science - Biology

Nashua Community College