Hi, I’m
ASHLEY MATLOCK
Poplar Bluff,MO
Summary
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Planning and prioritization skills demonstrated through 1 year of performance. Skilled at drafting reports and business correspondence, and managing mail. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
years of professional experience
1
Certification
Work History
Bright Stars Learning Academy
Assistant Director
06.2023 - Current
Job overview
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Trained and mentored new employees on industry practices and business operations.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Created and updated records and files to maintain document compliance.
- Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
- Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
Bright Stars Learning Academy
Administrative Assistant
01.2022 - Current
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Executed record filing system to improve document organization and management
- Scheduled office meetings and client appointments for staff teams
- Sorted and distributed office mail and recorded incoming shipments for corporate records
- Coached new employees on administrative procedures, company policies and performance standards
- Monitored premises, screened visitors, updated logs and issued passes to maintain security
- Generated reports and typed letters in Word and prepared PowerPoint presentations
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
Poplar Bluff Regional Medical Center
Student- Health Manager
01.2021 - 12.2021
Job overview
- Reported back to instructor to receive day-to-day tasks and responsibilities
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement
- Interacted with customers by phone, email or in-person to provide information
- Delivered clerical support by handling range of routine and special requirements
- Completed range of simultaneous job tasks to support professor's academic, research and operational needs
- Worked on projects using knowledge gained in classes to put together recommendations for issues
- Analyzed problems, identified solutions and made decisions
- Collaborated in professional team to solve workflow issues
- Achieved management recognition by designing and implementing special project during internship
- Maximized productivity by analyzing protocols and identifying areas for improvement
- Built rapport with clients to facilitate trusting relationship and provide setting conducive to growth.
Head Start
Early, Teacher
06.2016 - 12.2021
Job overview
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
- Incorporated multiple types of teaching strategies into classroom
- Organized activities to teach preschool children foundational learning skills such as letters and numbers
- Helped new preschool children get used to classes by giving one-on-one support.
Education
Athens State University, Athens, AL
Master of Science from Health Administration
05.2024
Central Methodist University
Bachelor of Science from Health Administration
12.2022
Skills
- Confidentiality and Data Protection
- Data Recording
- Microsoft Word
- Google Drive
- Document and File Management
- Strategic Planning
- Multitasking and Time Management
- Strong Organizational Skills
- Appointment Coordination
- Public Relations
- Administrative Duties
- Training and Development
- Meeting Planning
- Staff Management
Certification
CMT - Certified Medication Technician
Certified Physical Therapist Assistant- Three Rivers Community College
Child Development Associate Certified
First Aid/CPR Certified
Timeline
Assistant Director
Bright Stars Learning Academy
06.2023 - Current
Administrative Assistant
Bright Stars Learning Academy
01.2022 - Current
Student- Health Manager
Poplar Bluff Regional Medical Center
01.2021 - 12.2021
Early, Teacher
Head Start
06.2016 - 12.2021
Athens State University
Master of Science from Health Administration
Central Methodist University
Bachelor of Science from Health Administration
CMT - Certified Medication Technician
Certified Physical Therapist Assistant- Three Rivers Community College
Child Development Associate Certified
First Aid/CPR Certified
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