Ashley Matos
Halethorpe,MD
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
13
13
years of professional experience
Work History
Childcare Director
Anne Arundel County Recreation and Parks
Crofton, MD
03.2017 - Current
- Managed daily operations of childcare programs in community recreation settings.
- Developed and implemented age-appropriate educational activities for children.
- Supervised staff, ensuring compliance with safety and health regulations.
- Created a safe, nurturing environment for children by providing appropriate supervision of their activities.
- Fostered a positive environment that promoted social and emotional development.
- Collaborated with parents to address children's needs and concerns effectively.
- Coordinated training sessions for new staff on best childcare practices.
- Evaluated program effectiveness and made recommendations for improvements.
- Conducted regular meetings with staff to discuss strategies for improving quality of childcare services.
- Maintained accurate records of children's attendance, health information and developmental progress.
- Reviewed and evaluated programs for compliance with state, local and federal regulations.
- Achieved budgetary targets by monitoring expenses and resource utilization, cutting waste and strengthening revenue streams.
Product Demonstrator/Sales Associate
Club Demonstration Services at Costco
Hanover, Maryland
01.2014 - 07.2016
- Conducted engaging product demonstrations to educate customers on features.
- Collaborated with team members to set up demonstration stations efficiently.
- Maintained inventory of products and supplies for daily demonstrations.
Education
Arundel Senior High School
Odenton, MDSome College (No Degree) - Education
Anne Arundel Community College
Arnold, MDSkills
- Effective Communication skills (verbal and written)
- Active listening skills
- Time management and multitasking
- Customer service skills/customer engagement
- Organizational skills and inventory management
- Problem solving
- Program management
- Staff supervision
- Curriculum development
- Child development
Timeline
Childcare Director
Anne Arundel County Recreation and Parks
03.2017 - Current
Product Demonstrator/Sales Associate
Club Demonstration Services at Costco
01.2014 - 07.2016
Arundel Senior High School
Some College (No Degree) - Education
Anne Arundel Community College