Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Matthew

San Antonio,TX

Summary

Robot Technician at Toyota with expertise in electrical troubleshooting and a proven ability to enhance productivity through effective problem-solving. Recognized for exceptional customer support and adaptability, consistently achieving operational excellence while maintaining high standards of service. Committed to using my technical skills and interpersonal abilities to drive success in future roles.

Overview

20
20
years of professional experience

Work History

Robot Technician

Toyota
03.2022 - 06.2024
  • Managed inventory of spare parts, maintaining adequate stock levels for timely repairs and replacements.
  • Troubleshot and resolved technical issues, reducing downtime and increasing productivity.
  • Installed new components, ensuring optimal integration within existing robotic systems.

House Attendant

Silver Quail Group Home
01.2015 - 10.2017
  • Supported the efficient operation of laundry services, washing and folding linens for fresh room preparations.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Upheld high standards of cleanliness throughout living areas.
  • Engaged positively with residents.
  • Assisted and encouraged the practice of daily living and personal routine for the clients.

Server

IHOP
04.2010 - 11.2013
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Outbound Sales Representative

West Telemarketing
01.2004 - 06.2004
  • Exceeded personal sales goals by leveraging persuasive communication skills and product knowledge expertise.
  • Increased sales revenue through strategic cold calling and lead generation activities.
  • managing customer information, and prioritizing daily tasks efficiently.

Education

No Degree -

John Marshal High School
San Antonio, TX
01-2026

Skills

  • Electrical troubleshooting
  • Customer support
  • Network configuration
  • Hardware installation
  • Customer relations
  • Stress tolerance
  • Interpersonal skills
  • Telecommunications
  • Adaptability

Timeline

Robot Technician

Toyota
03.2022 - 06.2024

House Attendant

Silver Quail Group Home
01.2015 - 10.2017

Server

IHOP
04.2010 - 11.2013

Outbound Sales Representative

West Telemarketing
01.2004 - 06.2004

No Degree -

John Marshal High School