Ashley Matthew
San Antonio,TX
Summary
Robot Technician at Toyota with expertise in electrical troubleshooting and a proven ability to enhance productivity through effective problem-solving. Recognized for exceptional customer support and adaptability, consistently achieving operational excellence while maintaining high standards of service. Committed to using my technical skills and interpersonal abilities to drive success in future roles.
Overview
20
20
years of professional experience
Work History
Robot Technician
Toyota
2022.03 - 2024.06
- Managed inventory of spare parts, maintaining adequate stock levels for timely repairs and replacements.
- Troubleshot and resolved technical issues, reducing downtime and increasing productivity.
- Installed new components, ensuring optimal integration within existing robotic systems.
House Attendant
Silver Quail Group Home
2015.01 - 2017.10
- Supported the efficient operation of laundry services, washing and folding linens for fresh room preparations.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Upheld high standards of cleanliness throughout living areas.
- Engaged positively with residents.
- Assisted and encouraged the practice of daily living and personal routine for the clients.
Server
IHOP
2010.04 - 2013.11
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Outbound Sales Representative
West Telemarketing
2004.01 - 2004.06
- Exceeded personal sales goals by leveraging persuasive communication skills and product knowledge expertise.
- Increased sales revenue through strategic cold calling and lead generation activities.
- managing customer information, and prioritizing daily tasks efficiently.
Education
No Degree -
John Marshal High School
San Antonio, TX2026-01
Skills
- Electrical troubleshooting
- Customer support
- Network configuration
- Hardware installation
- Customer relations
- Stress tolerance
- Interpersonal skills
- Telecommunications
- Adaptability
Timeline
Robot Technician
Toyota
2022.03 - 2024.06
House Attendant
Silver Quail Group Home
2015.01 - 2017.10
Server
IHOP
2010.04 - 2013.11
Outbound Sales Representative
West Telemarketing
2004.01 - 2004.06
No Degree -
John Marshal High School