Ashley McAllister
Charlotte,NC
Summary
Knowledgeable Case Manager experienced in multiple aftercare and community environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Case Manager for Recovery Living Community
Charlotte Rescue Mission
06.2019 - 01.2023
- Worked with medical teams, patients and families to implement effective treatment plans.
- Documented case notes daily and coordinated follow-up for seamless case management.
- Coordinated program referrals for community-based resources.
- Organized clinical documentation, treatment plans, and referrals.
- Completed psychosocial evaluations and needs assessments.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Provided ongoing counseling to help patients deal with conditions and processes
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Preserved and prepared reports and treatment records.
- Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
- Conducted community workshops to promote different programs and educate public on available services.
- Worked with senior case managers to coordinate team development activities and trainings.
- Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
- Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
Skills
- Treatment Planning
- Conflict Resolution
- Community Outreach
- Case Planning
- Intervention Plans
- Home Visits and Inspections
- Client Advocacy
- Group Therapy
- Service Referrals
- Performance Tracking
- Case Needs Assessment
- Crisis Intervention
- Case Notes
- Records Management
Certification
Working Smart Soft Skills for the workplace Instructor
NCPSS certified
Timeline
Case Manager for Recovery Living Community
Charlotte Rescue Mission
06.2019 - 01.2023
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