Ashley Mc Bee

Work History

Cashier

Benitos Pizza

Greeted customers entering store and responded promptly to customer needs.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Worked flexible schedule and extra shifts to meet business needs.
Answered questions about store policies and addressed customer concerns.
Addressed customer needs and made product recommendations to increase sales.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Welcomed customers and helped determine their needs.
Stocked, tagged and displayed merchandise as required.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Built relationships with customers to encourage repeat business.
Assisted customers with returns, refunds and resolving transaction issues.
Learned duties for various positions and provided backup at key times.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Performed cash, card, and check transactions to complete customer purchases.
Conducted inventory counts by adding each item in stock and documenting in computer system.
Worked with floor team and managers to meet wide range of customer needs.
Handled cash with high accuracy and took care to check bills for fraud.
Processed refunds and exchanges in accordance with company policy.
Operated cash register to record transactions accurately and efficiently.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Responded promptly to requests for assistance, spills and customer inquiries.
Set up new sales displays each week with fresh merchandise.
Maintained current knowledge of store promotions and highlighted sales to customers.
Used POS system to enter orders, process payments and issue receipts.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Dishwasher

Sheehan's on the Green

Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Stepped into additional roles during busy times to boost coverage of important stations.
Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
Kept work area clean, dry, and free of debris to prevent incidents and accidents.
Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or Type items used often by kitchen staff.
Followed supervisor instructions to complete tasks on time.
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
Inspected dishwashing equipment and reported issues to supervisor.
Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.
Gently moved glassware, crystal, and other delicate items to prevent breakage.
Monitored dishwashing machines for proper functioning.
Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
Increased machine efficiency by scraping and pre-washing dishes.
Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.
Washed dishes and assisted in bussing tables.
Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
Stored dishes, utensils and kitchen equipment in proper locations.
Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.

Cleaner

Self Employed Web

Emptied trashcans and transported waste to collection areas.
Used time management and efficient cleaning methods to meet deadlines.
Organized and used industrial cleaning products following strict safety procedures.
Handled equipment, chemicals, and materials properly and with caution.
Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Removed trash, debris and other waste materials from premises.
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Provided assistance to other staff members with cleaning of difficult areas.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Confirmed all cleaning tools and equipment were stored properly after use.
Supervised supplies in inventory and submitted reorder requests.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Vacuumed and shampooed carpets, upholstery and other fabrics.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Responded immediately to calls from personnel to clean up spills and wet floors.
Operated buffers and burnishers to clean and polish floors.
Maintained optimal supply levels to meet daily and special cleaning needs.
Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Identified repair needs and major maintenance concerns, and escalated issues to management.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
Kept public pathways clear of safety hazards and spills with regular checks and attention.
Used power scrubbing and waxing machines to scrub and polish floors.
Maintained floor cleaning and waxing equipment.
Cleaned walls and ceilings with special reach tools following regular schedule.
Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
Used organic-based chemicals to disinfect floors, counters and furniture.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.

Customer Service Representative

Sheehan's on the Green on

04.2023 - Current

Addressed customer inquiries across a wide range of products, services, and corporate information.
Identified and resolved discrepancies and errors in customer accounts.
Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
Promptly responded to inquiries and requests from prospective customers.
Managed timely and effective replacement of damaged or missing products.
Exhibited high energy and professionalism when dealing with clients and staff.
Followed-through on all critical inter-departmental escalations to increase customer retention rates.
Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Followed up with customers about resolved issues to maintain high standards of customer service.
Trained staff on operating procedures and company services.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Trained new personnel regarding company operations, policies and services.
Maintained up-to-date knowledge of product and service changes.
Resolved associate, tool and service delivery issues revealed by statistical reports.
Delivered prompt service to prioritize customer needs.
Created and maintained detailed database to develop promotional sales.
Cross-trained and provided backup support for organizational leadership.
Responded to customer requests for products, services, and company information.
Sought ways to improve processes and services provided.
Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Cross-trained and backed up other customer service managers.
Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Responded proactively and positively to rapid change.
Met customer call guidelines for service levels, handle time and productivity.
Educated customers about billing, payment processing and support policies and procedures.
Increased efficiency and performance by monitoring team member productivity and providing feedback.
Investigated and resolved customer inquiries and complaints quickly.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Reduced process inconsistencies and effectively trained team members on best practices and protocols.
Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Increased efficiency and team productivity by promoting operational best practices.
Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Investigated and resolved accounting, service and delivery concerns.
Enhanced productivity levels by anticipating needs and delivering outstanding support.
Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Implemented and developed customer service training processes.
Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

Summary

Work History

Cashier

Dishwasher

Cleaner

Customer Service Representative

Education

Basic -

Skills

Timeline

Overview

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