Ashley McBride
Mayodan,NC
Summary
Dynamic catering professional with a proven track record at Ritz Gourmet, excelling in food safety and guest satisfaction. Adept at designing memorable events and fostering teamwork, I consistently deliver exceptional service, resulting in repeat business. My strong organizational skills and attention to detail ensure seamless operations and outstanding client experiences.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Caterer
Ritz Gourmet
08.2014 - Current
- Designed and executed catered events, ensuring exceptional guest experiences and satisfaction.
- Managed logistics for food preparation, setup, and service at various venues.
- Coordinated with clients to customize menus based on preferences and dietary restrictions.
- Supervised kitchen staff, fostering teamwork and enhancing operational efficiency.
- Implemented inventory control processes to minimize waste and streamline procurement.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
- Delivered outstanding customer service throughout the entire event planning process, resulting in repeat business from satisfied clients.
- Implemented strict food safety standards, maintaining a clean and sanitary work environment at all times.
- Collaborated with event planners, venues, and vendors to ensure seamless integration of catering services into overall event design.
Receptionist
Iron Eagle Tire
01.2008 - 05.2010
- Managed front desk operations, ensuring efficient customer service and smooth daily workflow.
- Coordinated appointment scheduling and maintained organized records for client interactions.
- Developed strong relationships with customers, addressing inquiries and resolving issues promptly.
- Streamlined office procedures, enhancing overall efficiency in administrative tasks.
- Assisted in marketing efforts by promoting services to walk-in clients effectively.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Front Desk Receptionist
Natural Science Center
06.2006 - 08.2008
- Managed front desk operations, ensuring efficient check-in and check-out processes.
- Coordinated communication between departments to streamline guest services and improve satisfaction.
- Trained and mentored new staff on front desk procedures and customer service best practices.
- Utilized reservation systems to manage bookings and respond promptly to inquiries.
Waitress
Whistle Jacket Grille
09.2004 - 06.2006
- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to coordinate food preparation and presentation.
- Trained new staff on restaurant procedures, enhancing team productivity and service quality.
Education
High School Diploma -
Rockingham County High School
Wentworth, NC06-2004
Skills
- Food safety
- Food presentation
- Sanitation practices
- Quality control
- Personable and friendly
- Problem-solving skills
- Valid [state] driver's license
- Presentation skills
- Organizing and prioritizing
- Guest and client satisfaction
- Attention to detail
Certification
Serve Safe Certification
Timeline
Caterer
Ritz Gourmet
08.2014 - Current
Receptionist
Iron Eagle Tire
01.2008 - 05.2010
Front Desk Receptionist
Natural Science Center
06.2006 - 08.2008
Waitress
Whistle Jacket Grille
09.2004 - 06.2006
High School Diploma -
Rockingham County High School