Ashley McClelland
Lake Arthur,LA
Summary
Dynamic and reliable professional with a proven track record at Carolyn’s Lounge, enhancing customer satisfaction through exceptional service and high-quality cocktail crafting. Adept at maintaining accurate financial records and fostering positive team environments. Excels in multitasking and clear communication, significantly contributing to organizational growth and operational efficiency.
Overview
21
21
years of professional experience
Work History
Bartender
Carolyn’s Lounge
11.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
DSW Worker
S.L.I.C
06.2020 - Current
- Dispensed necessary medication to improve client health condition.
- Transported and accompanied clients to therapy and doctor appointments.
- Provided compassionate care during personal care routines, promoting dignity and respect for each client.
- Assisted clients per with bathing, dressing, grooming and eating.
- Completed home management tasks by preparing meals, grocery shopping and cleaning.
Bookkeeper
S&W One Stop
09.2003 - 07.2019
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Completed payroll for employees and maintained detailed records of procedures.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reconciled and corrected issues with financial records.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Posted daily receipts and payments in accordance with corporate protocols.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Established QuickBooks accounting system to reflect accurate financial records.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Implemented a more efficient filing system for financial documents, improving accessibility and organization.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
- Provided support during audits by supplying requested documentation promptly and accurately.
- Completed tax forms in compliance with legal regulations.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
Education
Complete 2 Semesters - Accounting And Finance
Lsue
Eunice, LAHigh School Diploma - High School Diploma
Iota High School
Iola, WI05.2001
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Cleanliness and hygiene
- Customer service expertise
- Payment processing
- Handling difficult customers
- Cash register operation
- Memory retention
- Hospitality service expertise
- Professional appearance
- Inventory
- Basic accounting
- Order management
- Ordering procedures
- Organizational growth
- Cash and credit transactions
- Identification verification
- Able to stand number hours
- Outstanding customer service
- Financial records oversight
- Fast learner
- Honest and dependable
- Teamwork and professionalism
- Calm and composed
- Responsible alcohol service
- Menu memorization
- Alcohol awareness
- Food service
- New hire training
- Beverage preparation
- Drink preparation techniques
- Sales expertise
- Classic cocktails
- Performance improvement
- Food running
- Staff management
- Health codes compliance
- Changing beer kegs
- Creative mixology
- Ordering bar supplies
- Food preparation
- Garnishing drinks
- Preparing garnishes
- ABC standards
- Bar restocking
- Safe food handling procedures
- Liquor restocking
- Bar service preparation
- Safe serving practices
- Recipe and menu memorization
- Beverage supply orders
- Glassware management
- Craft cocktail preparation
- Safe service compliance
- Excellent judgment
- Wine and liquor expertise
- Proficient in mixology
- Courteous
- Menu design
- Beer and wine recommendations
- Bar operations management
- Bar equipment use
- Anticipating guest needs
- ABC regulations
- Mixology
- Cocktail list development
- Maintaining a clean bar
- Hospitality and accommodation
- Collaboration and teamwork
- Food and beverage service
- Responsible serving
- Drink preparation
Timeline
Bartender
Carolyn’s Lounge
11.2024 - Current
DSW Worker
S.L.I.C
06.2020 - Current
Bookkeeper
S&W One Stop
09.2003 - 07.2019
Complete 2 Semesters - Accounting And Finance
Lsue
High School Diploma - High School Diploma
Iota High School