Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley McCord

Altamonte Springs,FL

Summary

12+ years in customer service, administrative, and leadership roles, with experience ranging from a debt collection law firm to retail operations. Moreover, 3+ years as Director for a multi-specialty healthcare facility specializing in musculoskeletal injuries. Contributed to the expansion from 3 to 10 medical clinics, with continued growth after tenure. Also has event management and service skills through contract-based roles held periodically throughout the career.

Overview

11
11
years of professional experience

Work History

Event Bartender

Dls Events
Orlando, FL
11.2024 - Current
  • Bartends on a contract only basis for DLS Event Company.
  • Extremely high volume service role.
  • Limited menu & premixed cocktails only.

Cerologist

Waxing the City
02.2024 - Current
  • Proven ability to drive rebooking rates (49%-100%) and achieve a 22% increase in product-to-service sales, with continued growth expected.
  • Skilled in upselling, enhancing client experiences, and building strong client relationships by offering personalized treatments, skincare regimes, and product recommendations tailored to their needs.

Artist Relations & Service

Blaze Events & Entertainment LLC
Orlando, FL
03.2019 - Current
  • Catered to hired Artist needs such as transportation, hospitality, and concierge services.
  • Often assisted Event Managers with VIP Table Service, and Green Room Supervision.

Shift Leader

Walgreens
08.2018 - 01.2024
  • Led team members to meet both customer and company needs by managing inventory, ensuring product availability, and maintaining product quality.
  • Provided guidance and performance feedback to improve team productivity, and ensured successful execution of tasks and projects.

Director of Operations

Complete Care Centers
01.2015 - 08.2018
  • Directed operations for New Patient Coordinating, managing 50+ appointments weekly, and the Medical Records department, ensuring timely delivery of 150+ charts to attorneys, doctors' offices, and insurance companies each week.
  • Led the development and implementation of strategies, policies, and training programs, resulting in measurable improvements in operational efficiency and team performance (estimated 4-6% quarterly).

Education

Licensed Esthetician -

Elise Esthetics Institute
11-2023

High School Diploma -

Apopka High School
01-2009

Skills

  • Operations Management
  • Emotional Intelligence
  • Leadership & Team Development
  • Creative Problem Solving & Critical Thinking

Timeline

Event Bartender

Dls Events
11.2024 - Current

Cerologist

Waxing the City
02.2024 - Current

Artist Relations & Service

Blaze Events & Entertainment LLC
03.2019 - Current

Shift Leader

Walgreens
08.2018 - 01.2024

Director of Operations

Complete Care Centers
01.2015 - 08.2018

Licensed Esthetician -

Elise Esthetics Institute

High School Diploma -

Apopka High School

Similar Profiles

CREATE PROFILE