Ashley McCracken
Lodi,CA
Summary
Organized and dependable, successful at managing multiple priorities with a positive attitude. Willing and able to adapt and take on added responsibilities to meet personal and team goals.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
05.2022 - Current
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Worked as a team to produce the best customer experience
Shift Lead/Coffee Barista
Dutch Bros
06.2020 - 05.2022
- Positively interacted with customers during hectic periods to promote fun, upbeat environment.
- Controlled line and crowd with quick, efficient service.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained and operated espresso machines, blenders, and other equipment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Resolved conflicts between both customers and employees and between employees
Education
Bachelor of Arts - Psychology
California State University - Sacramento
Sacramento, CA05.2025
Associate of Arts - Psychology
San Joaquin Delta College
Stockton, CA05.2023
Skills
- Adaptive
- Friendly
- Fast learner
- Positive Outlook
- Punctual and reliable
- Conflict Resolution
Timeline
Barista
Starbucks
05.2022 - Current
Shift Lead/Coffee Barista
Dutch Bros
06.2020 - 05.2022
Bachelor of Arts - Psychology
California State University - Sacramento
Associate of Arts - Psychology
San Joaquin Delta College