Ashley McCullough
Ottawa Il,IL
Summary
Insightful Human Resources Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.
Overview
20
20
years of professional experience
Work History
Human Resources Coordinator
First Federal Savings Bank
02.2022 - Current
- Maintain human resources information system and keep employee files up to date and accurate.
- Conduct new employee onboarding and provide ongoing orientation training.
- Support HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Complete background and reference checks to facilitate hiring and onboarding of employees.
- Complete employee employment verifications and unemployment paperwork prior to hire or termination.
- Review human resources paperwork for accuracy and completeness.
- Coordinate onboarding processes, providing new hires with a smooth transition into the company culture.
- Coordinate and administer employee health insurance and retirement plans.
- Handle employee inquiries and complaints regarding policy and benefits issues.
- Maintain accurate records of employee information using up-to-date human resource databases.
- Assist with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Explain employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Manage benefits administration, ensuring timely enrollment and accurate recordkeeping.
- Support managers in addressing employee concerns, fostering positive workplace relationships.
- Compile with labor laws and regulations while managing payroll functions efficiently.
- Compile and monitor data for employee records and personnel documents to support accurate recordkeeping.
- Process payroll on computerized payroll processing program; completing all necessary payroll follow-up, including 401K deposits and required tax payments.
- Prepare the Board Report for the monthly board meetings.
Accounting Assistant
First Federal Savings Bank
02.2014 - 02.2022
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Completed financial reports, providing insight into performance, operations, and cash flow.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
- Optimized tax preparation process by accurately recording deductible expenses and providing detailed reports to tax professionals.
- Assisted in budget preparation and forecasting to control expenditure and maximize profitability.
- Assisted management with annual expense plans to strategically track income or revenue.
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
Customer Service Representative
First Federal Savings Bank
11.2004 - 02.2014
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- · Knowledgeably processed all necessary account transactions and balancing those transactions.
- · Provided referral business to insurance service personnel.
- · Performed miscellaneous duties as required in the Branch or Department, including but not limited to: bank deposits/obtaining cash, open/close office and vault, rate shopping, report preparation.
Education
Associate of Science - Accounting
Illinois Valley Community College
Oglesby, IL06.2004
High School Diploma -
Ottawa Township High School
Ottawa06.2001
Skills
Recordkeeping
Maintains confidentiality
Employee Relations
New employee orientations
Onboarding Coordination
Benefits and payroll coordination
Background Checks
Exit Interviews
Customer Relations
Payroll Processing
Recruiting
Timeline
Human Resources Coordinator
First Federal Savings Bank
02.2022 - Current
Accounting Assistant
First Federal Savings Bank
02.2014 - 02.2022
Customer Service Representative
First Federal Savings Bank
11.2004 - 02.2014
Associate of Science - Accounting
Illinois Valley Community College
High School Diploma -
Ottawa Township High School