Ashley McCullough
Greensburg,PA
Summary
Organized Patient Access Coordinator with solid background in managing patient intake and streamlining administrative processes. Successfully facilitated patient flow and improved scheduling efficiency. Demonstrated expertise in patient registration and insurance verification, ensuring smooth operations.
Overview
17
17
years of professional experience
Work History
Senior Patient Access Coordinator
Optum
05.2008 - Current
- Check authorization requirements
- Educated patients on insurance benefits and their financial responsibilities
- Verified patient insurance eligibility and entered patient information into system.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Reduced errors in billing processes by meticulously reviewing and verifying patient demographics and insurance information.
- Followed document protocols to safeguard confidentiality of patient records.
- Contributed to a positive work environment by providing support and assistance to colleagues during peak periods or staff shortages.
- Maintained strict adherence to HIPAA regulations while managing confidential patient information throughout various stages of care.
Education
High School Diploma -
Hempfield Area HIgh School
Greensburg, PASkills
- HIPAA compliance
- Strong organization
- Patient registration
- Insurance verification
- Customer service
- Electronic health records
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Patient Access Coordinator
Optum
05.2008 - Current
High School Diploma -
Hempfield Area HIgh School