Ashley McDaniel
Saginaw,Tx
Summary
Resourceful Community Supervision Officer adept at managing caseloads with high productivity and efficiency. Possess specialized skills in risk assessment, rehabilitation strategies, and community resource coordination. Excel in communication, empathy, and problem-solving to foster positive outcomes. Committed to enhancing public safety and supporting individuals' successful reintegration into society.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Community Supervision Officer II
Community supervision and Corrections Department
Fort Worth, TX
08.2020 - Current
- Ensured compliance with probation conditions for clients
- Conducted home visits and engaged with clients in the field
- Cultivated effective client communication strategies, promoting the development of strong professional relationships
- Managed communication and coordination with mental health providers for mentally impaired cases
- Proficient in Microsoft word and excel to generate reports
- Ensure medication compliance for mentally impaired clients
- Testify in court
- Liaised between clients and the court to resolve violations.
- Demonstrated excellent caseload management by overseeing 60+ clients
- Collaborated with law enforcement officers to investigate violations committed by offenders on probation.
- Assisted in preparing legal documents such as petitions for warrants or emergency protective orders.
- Intervened in crisis situations involving probationers who have violated the terms of their release from custody.
Sales Associate
Old Navy
Fort Worth, Texas
05.2017 - 01.2020
- Demonstrated exceptional product knowledge to assist customers in making informed purchasing decisions
- Utilized effective communication skills to upsell products and services
- Managed customer inquiries and complaints in a professional manner
- Collaborated with team members to achieve sales targets
- Maintained a clean and organized store environment
- Participated in training sessions to enhance product knowledge and sales techniques
Cashier/Customer Service
Kroger
Fort Worth, Tx
08.2014 - 07.2016
- Greeted customers and provided excellent customer service
- Efficiently scanned items to ensure customer satisfaction
- Accounted for money in the register
- Handled customer inquiries and resolved issues promptly
- Maintained a clean and organized checkout area
- Collaborated with team members to ensure smooth operations
Education
Social Work
Stephen F. Austin State University
Nacogdoches, TX05.2020
Skills
- Case Management
- Customer service
- Time management
- Psychiatric and Mental Health Care
- Computer literacy
- Microsoft word
- Documentation
- De-Escalation Techniques
- Policy Knowledge
- Community Service Programs
- Court Procedures
- Verbal and written communication
- Field experience
- Court Testimony
Certification
Certified Community Supervision officer
References
References available upon request.
Timeline
Community Supervision Officer II
Community supervision and Corrections Department
08.2020 - Current
Sales Associate
Old Navy
05.2017 - 01.2020
Cashier/Customer Service
Kroger
08.2014 - 07.2016
Social Work
Stephen F. Austin State University
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