Ashley McDowell
Hollywood,Fl
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
School Bus Attendant
Broward County School Board
07.2021 - 08.2022
- Worked with bus driver and parents to meet specialized needs of passengers.
- Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
- Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
- Supervised and assisted special-needs passengers, offering individual adult attention during transport.
- Managed emergency bus evacuations with appropriate use of emergency door.
- Helped load and unload disabled and non-ambulatory passengers.
- Secured special seats and restraint devices used by students.
Assistant Store Manager
Seminole Tribe Trading Post
07.2014 - 08.2019
- Exceptionally well-organized, with a track record that demonstrates self- motivation, creativity, and initiative to achieve both personal and corporate goals
- Promoted from Assistant Manager to Assistant Store Manager
- Successful Assistant Store Manager with 9 years of experience and proven of increasing revenue and complex product sets while providing the highest level of customer service and integrity
- Confident, motivated, and highly qualified retail supervisor professional with 9 years of experience in the retail industry
- Supervised 23 employees, scheduled shipments, resolved supply issues, and determined store operation procedures
- Ensures that staff is informed about changing regulation, and communicates change to impacted areas of the company
- Trained existing staff in basic store operations
- Resolved customer service complaints in a timely and courteous manner.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Education
High School Diploma -
West Park High School
West Park, FL2008
Skills
- Microsoft, Excel, Outlook, PowerPoint
- Data Entry
- Problem-Solving Skills
- Accurate Recordkeeping
- Strategy Management
- Language Skills
- Loading and Unloading Passengers
- Safety Violations
- Emergency Evacuation
- Securing Wheelchairs
- Behavior Monitoring
- Restraint Procedures
- Student Supervision
- Seating Arrangements
- Passenger Monitoring
- Restraint Device Understanding
Timeline
School Bus Attendant
Broward County School Board
07.2021 - 08.2022
Assistant Store Manager
Seminole Tribe Trading Post
07.2014 - 08.2019
High School Diploma -
West Park High School