Professional Summary
Overview
Work History
Education
Skills
Timeline

Ashley E. McIntosh

The School District Of Phila
Philadelphia,PA
16
years of professional experience

Customer Service Representative Profile Administrative support professional offering versatile clerical skills and proficiency in Microsoft Office programs. Strong problem solver, who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines.

Work History

School Safety Officer

4 Years 10 Months
The School District Of Phila | Philadelphia, PA | 09.2021 - Current
  • Provide a secured correctional facility that detains persons accused or convicted of illegal acts and to prepare incarcerated persons for reentry into society in the frame of mind that will facilitate their becoming a law abiding citizens.
  • Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.

Correctional Officer

8 Years
Philadelphia Department Of Prisons | Philadelphia, PA | 09.2013 - 09.2021
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.

Noon-Time Aide/Office Assistant

3 Years 6 Months
The School District Of Phila | Philadelphia, PA | 03.2010 - 09.2013
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Answered incoming phone calls and transferred to staff members or provided requested information.
  • Performed general clerical tasks such as filing, faxing and data entry.
  • Covered for front desk associate for daily breaks.
  • Assisted with student registration.

Home Health Aide

1 Year
RHD Transitions | Philadelphia, PA | 10.2010 - 10.2011
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.
  • Assisted disabled clients to support independence and well-being.

Education

Vocational - Cosmetology

Empire Beauty School- Philadelphia | 10.2011

Withdraw Status (poor educational institution, Trends for cutting, coloring and styling hair Texture concepts to create cutting styles Basics of skin care Beauty business concepts

High School Diploma

Martin Luther King High | Philadelphia, PA | 06.2008

Skills

Office Front Desk Reception Daily Attendance Executive Support
Skills: High Call Volume Data Entry Mailing Transcripts
Filing & Typing Copying Records
Computer MS Word Email
Skills: MS Excel Apple Systems
Windows School Computer Network(SCN)
Registration
Scheduling
Data Entry
Protecting People and Property
Safety and Security
Communicate and dispatch via handheld electronic device
Basic First Aid

Timeline

School Safety Officer

The School District Of Phila
09.2021 - CurrentRead More

Correctional Officer

Philadelphia Department Of Prisons
09.2013 - 09.2021Read More

Home Health Aide

RHD Transitions
10.2010 - 10.2011Read More

Noon-Time Aide/Office Assistant

The School District Of Phila
03.2010 - 09.2013Read More

Martin Luther King High

High School Diploma
Read More

Empire Beauty School- Philadelphia

Vocational from Cosmetology
Read More
Ashley E. McIntosh