Dynamic professional with extensive hands-on experience in diverse work environments and a proven ability to navigate challenges effectively. Recognized for adaptability, creativity, and a results-oriented mindset, consistently delivering impactful contributions, and committed to advancing organizational goals through innovative solutions and collaboration.
Overview
5
5
years of professional experience
Work History
CCMA
Reagan Medical Center
10.2024 - Current
Collaborated efficiently with or sometimes without the help of the staffing team members to support both day-to-day operations and urgent or family medicine patients.
Efficiently attend to and care for 20–30 patients independently during daily shifts.
Carried out phlebotomy and specimen processing as needed.
Enhanced patient comfort by providing prompt responses and immediate assistance during emergencies.
Took on extra shifts during peak times and holidays to help the team maintain proper staffing and coverage.
Applied clinical skills effectively in a fast-paced, detail-oriented environment.
Quickly adapted to new technology and software as they were integrated into facility operations.
Efficiently attend to and care for 20–30 patients independently during daily shifts.
CCMA
Northside Urgent Care
03.2023 - 10.2024
Triaged and recorded patient medical information.
Prepared patients for lab draws, injections, EKGs, suture removal, and dressing changes.
Submitted prescriptions to pharmacies by phone, fax, or web.
Handled clerical tasks including word processing, data entry, answering phones, scheduling appointments, and registering patients.
Improved patient outcomes through effective education on procedures, medications, and physician instructions.
Collected and processed specimens using proficient phlebotomy skills.
Demonstrated self-motivation, strong communication abilities, and personal responsibility.
Showed dependability and strong commitment by readily traveling to different locations, each 1–2 hours apart, whenever needed.
Certified Clinical Medical Assistant
Perimeter North Family Medicine
10.2021 - 02.2023
Documented patient medical information, case histories, and insurance details to ensure efficient appointments and payment processing.
Supported team members by providing creative solutions to challenges involving scheduling, conflict resolution, and patient care.
Helped coordinate scheduling, check-in, and check-out at the front office.
Answered multi-line phones promptly and greeted callers with enthusiasm.
Performed lab draws, administered injections, conducted EKGs, and managed dressing changes for patients.
Collected vital signs and carried out preliminary evaluations.
Completed and submitted prior authorization requests to insurance providers for claims that were previously denied.
Provided efficient care to 20–25 primary care patients per day for a physician, while also managing refill requests, FMLA paperwork, patient messages, lab results, and prior authorizations.
Secretary
Tri-State Distributors
12.2020 - 09.2021
Enhanced office efficiency by managing meeting schedules and coordinating logistics.
Developed and maintained organized filing systems for important documents.
Prepared and distributed delivery routes to improve communication between staff and drivers.
Tracked expenses and prepared financial reports to assist in budgeting. Collected and properly applied payments to accounts.
Streamlined invoice processing for greater accuracy and efficiency in financial operations.
My manager recognized my competence and awarded me a 5-star rating on my performance review.