Ashley Mckee

Shift Leader

7-eleven

05.2022 - Current

Delegated daily work assignments.
Sustained cleanliness and safety standards in the work environment.
Handled all transactions efficiently using the POS system.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Developed satisfactory resolutions for customer complaints and concerns.
Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Enforced company policies and regulations with employees.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Boosted overall sales with effective upselling techniques and exceptional product knowledge.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
Improved customer satisfaction by promptly addressing their concerns and providing exceptional service.
Enhanced customer experience with introduction of feedback system to gather insights.
Monitored and analyzed sales data to identify trends and adjust strategies accordingly.
Maintained cleanliness and organization of workspace, adhering to health and safety standards.
Executed oversight of cash handling, minimizing variances.
Managed inventory levels to prevent stock shortages, conducting regular audits and ordering supplies as needed.
Collected, arranged, and input information into database system.
Educated staff on organizational mission and goals to help employees achieve success.
Gathered, organized and input information into digital database.
Created and managed project plans, timelines and budgets.
Monitored regular progress towards department objectives.
Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
Ensured compliance with all legal and company policies, minimizing risks of fines or sanctions.
Streamlined communication between team members, which helped in resolving issues more quickly.
Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Maintained database systems to track and analyze operational data.
Conducted regular reviews of operations and identified areas for improvement.
Frequently inspected production area to verify proper equipment operation.
Evaluated customer needs and feedback to drive product and service improvements.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Enhanced team efficiency by leading shift changeovers, ensuring smooth operations without downtime.
Completed cash and credit card transactions accurately using POS software.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Generated repeat business through exceptional customer service.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Increased sales through effective merchandising strategies and targeted promotions.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Oversaw daily operations to maintain store cleanliness and organization.
Engaged with customers to gather feedback, using insights to improve service and product offerings.
Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Improved customer satisfaction by resolving complaints and inquiries promptly.
Assisted in organizing and overseeing assignments to drive operational excellence.

Summary

Overview

Work History

Shift Leader

In-Home Nanny

Skills

Certification

Timeline

Shift Leader

In-Home Nanny

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