Ashley McKee
Walkertown,NC
Summary
Healthcare background combined with data entry expertise for office-based roles. Proven ability to learn new systems quickly and collaborate effectively with team members. Reliable for maintaining data accuracy and supporting day-to-day operations.
Overview
19
19
years of professional experience
Work History
Dental Assistant II
Hillsdale Dental & Hillsdale Dental Lewisville
Advance, NC
07.2016 - Current
- Achieved certification in dental radiology at Wake Forest University.
- Assisted Hillsdale Dental dentists with chairside treatment and prepared patients for procedures, improving patient comfort and readiness.
- Collaborated with dental professionals to create crowns, perform extractions, and capture various types of x-rays, ensuring high-quality patient care.
- Sterilized instruments and maintained infection control standards in Hillsdale Dental operatory
- Scheduled appointments and managed front desk communications for Hillsdale Dental patients
- Built strong patient relationships and fostered return visits through empathetic, attentive service and effective communication.
- Achieved certification in advanced dental functions at University of North Carolina Chapel Hill.
Dental Assistant II/Front Office Administrator
Bradford Smith, D.D.S.
05.2015 - 07.2016
- Assisted dentists with chairside support during examinations, fillings, and procedures.
- Captured dental x-rays and organized patient records with accurate charting for effective treatment planning.
- Assisted dental professionals in crown fabrication and x-ray procedures, supporting quality patient care.
- Prepared treatment rooms with sterilized instruments and organized dental supplies.
- Handled patient records and charts in a secure manner.
- Facilitated patient referrals to specialists, ensuring comprehensive care continuity., Coordinated scheduling of patient appointments for dental services., and collections.
Dental Assistant II
Hillsdale Dental
Advance, NC
08.2013 - 05.2015
- Assisted dental professionals in creating crowns and performing extractions, ensuring accurate diagnoses through effective x-ray techniques.
- Earned advanced functions certification at University of North Carolina Chapel Hill, expanding capabilities in dental procedures.
- Achieved dental radiology certification at Wake Forest University, enhancing imaging skills for patient care.
Medical Billing Specialist
EMS Management & Consultants
Winston Salem, NC
08.2011 - 08.2013
- Billed customers and insurance companies for ambulance services and EMS calls, ensuring accurate and timely submissions.
- Maintained high volume of billed trips while consistently meeting quality control standards.
- Coded medicines and services administered during patient transport to ensure compliance with billing regulations.
Lead Care Manager / Med-Tech
Brighton Gardens Assisted Living
Winston Salem, NC
10.2007 - 08.2011
- Supervised team of med-techs and CNAs, ensuring quality care delivery and adherence to established protocols.
- Assisted Registered Nurse with patient care and medication administration, contributing to improved patient well-being.
- Responded promptly to emergencies by coordinating ER transfers for patients.
- Facilitated communication of care instructions and vital information between patients and families, enhancing understanding and engagement.
- Maintained inventory of medications and narcotics in daily manifest.
Certified Nurse's Assistant I
High Point Regional Heath Center
High Point, NC
11.2008 - 03.2010
- Assisted registered nurse with patient care, including monitoring vitals, administering medications, and serving meals to enhance overall patient well-being.
- Collaborated with pharmacy to effectively manage and administer medications, ensuring timely and accurate treatment for patients.
- Updated patient charts in electronic health record systems, ensuring accurate and up-to-date information for care team.
- Communicated care progress to patients and families during daily rounds, enhancing understanding and engagement in treatment plans.
- Ensured patient satisfaction by providing attentive care and maintaining open communication with patients and families about treatment.
Education
Coronal polishing certificate - childrens hygiene
Charlotte AHEC
Charlotte, NC01-2016
Advanced Dental Functions Certificate -
University of North Carolina Chapel Hill
Chapel Hill, NC01-2014
Dental Radiology Certificate -
Wake Forest University
Winston Salem, NC01-2013
Administrative Assistant Certification -
Guilford Technical Community College
Jamestown, NC01-2007
High School Diploma -
North Stokes High School
Danbury, NC01-2004
Skills
- Dental radiography
- CBCT x-ray
- Digital dentistry
- CAD/CAM/primescan
- Primeprint 3D
- INLab software
- Implant restoration
- Restorative procedures
- Restorative dentistry
- Endodontic assistance
- Dental impression taking
- Infection control
- OSHA compliance
- HIPAA regulations
- HIPAA compliance
- Electronic health records
- Patient charting
- Treatment room setup
- Appointment coordination
- Front desk operations
- Schedule management
- Appointment scheduling
- Insurance verification
- Records management
- Billing coordination
- Customer service
- Patient communication
- Patient data management
- Schedule and calendar management
- Database entry
- Dental office administration
- Dental office operations
- Inventory management
Other Experience
- Health Care Provider CPR certified.
- High level work safety training including OSHA, HIPAA, Isolation precaution training and many others.
- Extensive work in fast-paced team environments.
- Excellent knowledge of medical terminology.
- Very skilled in communication and time-management.
Timeline
Dental Assistant II
Hillsdale Dental & Hillsdale Dental Lewisville
07.2016 - Current
Dental Assistant II/Front Office Administrator
Bradford Smith, D.D.S.
05.2015 - 07.2016
Dental Assistant II
Hillsdale Dental
08.2013 - 05.2015
Medical Billing Specialist
EMS Management & Consultants
08.2011 - 08.2013
Certified Nurse's Assistant I
High Point Regional Heath Center
11.2008 - 03.2010
Lead Care Manager / Med-Tech
Brighton Gardens Assisted Living
10.2007 - 08.2011
Coronal polishing certificate - childrens hygiene
Charlotte AHEC
Advanced Dental Functions Certificate -
University of North Carolina Chapel Hill
Dental Radiology Certificate -
Wake Forest University
Administrative Assistant Certification -
Guilford Technical Community College
High School Diploma -
North Stokes High School