Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Scheduled office meetings and client appointments for staff teams.
Executed record filing system to improve document organization and management.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Administrative Assistant
Voelker Surveying LLC
04.2019 - Current
Gather all information used by field technicians to perform survey work in the field
Work closely with realtors, title companies, and contractors to coordinate surveys needed or projects to be continued
Maintain and keep all project files current.
Administrative Assistant
Ty Leath Inc/Farm Bureau Insurance Walton County
05.2015 - 04.2019
Handled all customer inquiries and payments
Managed the schedule of 2 insurance agents
Worked closely with agents, customers, and several brokerage offices
Maintained all customer files
Explained and wrote insurance under licensed agents
Handled business checks.
Assistant Manager
Tom Thumb Food Stores
10.2014 - 05.2015
Customer service
Managed both store and deli employees
Handled store orders, lottery orders.
Remote Pilot Operator
Raytheon
08.2010 - 09.2014
Worked under a government contract that assisted the Federal Aviation Administration with the training of Air Traffic Controllers
Trained all new remote pilot operators.
Remote Pilot Operator
Government Contract
07.2004 - 12.2008
Worked under a government contract that assisted the Federal Aviation Administration with the training of Air Traffic Controllers