Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ashley McKinley

Willis,TX

Summary

Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.

Overview

10
10
years of professional experience

Work History

Office Manager

Scott Family Dental
Montgomery, TX
01.2024 - Current
  • Implemented strategies that enhanced efficiency in daily office operations.
  • Managed operations for dental practice, facilitating excellent patient support services, direction, and guidance.
  • Managed front desk operations, including handling phone calls and customer service inquiries.
  • Interfaced with customers via email and telephone for problem resolution and account maintenance.
  • Oversaw vendor ordering processes to ensure timely product delivery.
  • Prepared monthly reports summarizing dental practice activity for senior management review.
  • Conducted financial analysis to identify cost savings and revenue enhancement opportunities.

Dental Office Manager

The Dentists at Creekside
Tomball, TX
01.2018 - 01.2024
  • Streamlined day-to-day office operations to enhance overall efficiency.
  • Monitored dental supply inventory and placed orders as needed.
  • Interfaced with customers for problem resolution via email and telephone.
  • Compiled monthly reports summarizing dental practice activities for senior management review.
  • Managed front desk operations, including handling phone calls and customer inquiries.
  • Guided staff on insurance coverage and payment options for patients.

Front Office Assistant

Herrington and Nunn Dental
Conroe, TX
03.2015 - 12.2017
  • Prepared daily reports detailing the number of appointments scheduled, cancelled or rescheduled.
  • Provided excellent customer service by responding promptly to inquiries via telephone, email or in person.
  • Provided administrative support to dental staff including filing and data entry.
  • Performed basic bookkeeping tasks such as balancing cash drawers and preparing bank deposits.
  • Processed credit card transactions for payment of services rendered.
  • Performed clerical duties such as photocopying, faxing, scanning and mailing documents when necessary.

Education

High School Diploma -

Caney Creek
Conroe, TX

Esthetician License

Aveda Institute
TX

Skills

  • Office administration
  • Financial analysis
  • Report preparation
  • Vendor management
  • Customer relationship management
  • Attention to detail
  • Problem solving
  • Effective communication

References

References available upon request.

Timeline

Office Manager

Scott Family Dental
01.2024 - Current

Dental Office Manager

The Dentists at Creekside
01.2018 - 01.2024

Front Office Assistant

Herrington and Nunn Dental
03.2015 - 12.2017

High School Diploma -

Caney Creek

Esthetician License

Aveda Institute

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