ASHLEY MCKINNEY
Chicago,IL
Summary
Experienced and highly organized administrative professional with over 10 years of progressive experience supporting senior executives and departments in dynamic environments. Adept at managing complex calendars, coordinating high-level meetings, preparing presentations, and maintaining strict confidentiality. Proven ability to streamline operations, improve processes, and support executive leadership with discretion and poise.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Executive Administrative Assistant
Covenant Living
01.2023 - Current
- Provide direct administrative support to four Senior Vice Presidents, managing competing priorities in a fast-paced executive environment.
- Coordinate executive calendars, organize internal and external meetings, and arrange complex domestic travel itineraries.
- Prepare, proofread, and edit high-level correspondence, board materials, and executive presentations.
- Track and follow up on key leadership decisions, ensuring timely completion of action items.
- Develop and maintain comprehensive digital and paper filing systems, enhancing workflow efficiency.
- Plan and execute organization-wide events, including leadership conferences (Basecamp 2023-2024, Summit 2024-2025).
- Serve as liaison between executive leadership and internal/external stakeholders, maintaining confidentiality and professionalism.
- Process invoices, expense reports, and ensure timely reconciliation for executive team accounts.
- Implement office systems to streamline administrative operations and improve team collaboration.
Real Estate Agent
Real People Realty
04.2020 - 08.2021
- Negotiated contracts, listed properties, and represented buyers and sellers through entire real estate transactions.
- Managed client communications, open houses, digital marketing, and closing documentation.
- Maintained regulatory compliance and detailed transaction records.
Office Coordinator
The MG Group
02.2019 - 04.2020
- Coordinated scheduling for a team of 10 agents, ensuring streamlined showing logistics and client meetings.
- Managed office operations, maintained CRM databases, prepared contracts, and organized weekly team briefings.
- Oversaw administrative support functions, including ordering supplies and front-desk operations.
Tour Coordinator
Redfin Real Estate
08.2018 - 02.2019
- Coordinated property tours across multiple states, managing travel, itineraries, and vendor relations.
- Supported field agents with real-time logistics and client communication.
- Updated buyer and agent files as required.
- Communicated with vendors, clients, and team members to ensure smooth tour operations.
- Enhanced customer satisfaction by providing personalized travel itineraries and addressing specific needs.
- Delivered exceptional customer service by promptly resolving any issues or concerns related to tour arrangements or accommodations.
Program Assistant
Synergy Behavioral Healthcare
08.2016 - 08.2018
- Processed payroll, managed HR onboarding, and maintained compliance records for over 100 employees.
- Assisted in coordinating departmental events and regulatory reporting.
- Provided administrative support for four department chairs, such as scheduling meetings, troubleshooting IT issues, ordering supplies for all units, and drafting program correspondence.
- Updated daily census and summary for adult, geriatric, and child psychiatric units.
- Maintained department policies and procedures, updating as needed.
- Organized departmental events and conferences.
Client Service Specialist
React Physical Therapy
07.2014 - 07.2016
- Managed insurance verification, patient intake, and billing for high-volume physical therapy practice.
- Scheduled appointments, collected payments, and maintained HIPAA-compliant records.
- Collaborated with internal teams to ensure timely and accurate client requests.
- Effectively managed WebPT and Outlook calendars for eight physical therapists.
- Marketed brands through social media and posted weekly videos to promote awareness of physical therapy.
Program Assistant
University of Illinois at Chicago
06.2013 - 07.2014
- Provided administrative support across academic departments, managing faculty calendars and student services.
- Organized departmental events and ensured policy compliance.
- Handled incoming and outgoing correspondence, scheduled appointments, and addressed inquiries.
- Managed office area, monitored inventory levels, and placed supply orders as needed.
- Maintained student service policies and procedures, including admissions and registration.
- Assisted with the procedural and organizational structure to ensure departmental program success.
Education
Bachelor of Arts -
Hampton University
Hampton, VA05.2013
Real Estate Licensure - undefined
Chicago Real Estate School
Chicago, IL08.2017
Certification
- Notary Public
- Microsoft Office Suite (Advanced)
Timeline
Executive Administrative Assistant
Covenant Living
01.2023 - Current
Real Estate Agent
Real People Realty
04.2020 - 08.2021
Office Coordinator
The MG Group
02.2019 - 04.2020
Tour Coordinator
Redfin Real Estate
08.2018 - 02.2019
Program Assistant
Synergy Behavioral Healthcare
08.2016 - 08.2018
Client Service Specialist
React Physical Therapy
07.2014 - 07.2016
Program Assistant
University of Illinois at Chicago
06.2013 - 07.2014
Real Estate Licensure - undefined
Chicago Real Estate School
Bachelor of Arts -
Hampton University
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