Ashley McLane
Hamilton,MT
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
15
15
years of professional experience
Work History
CNA - House Manager
BeeHive Homes Of Hamilton
01.2021 - 05.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- responsible for carrying out the primary duties as outlined by the Administrator of BeeHive Homes
- Demonstrate positive interpersonal relations in dealing with Team Members, residents, residents' families, visitors, and co-workers in a professional, confidential manner.
- Make informative, decisive decisions and inform the Team Member of all major changes and/or changes to policy.
- Communicate accurate and pertinent information to facilitate effective and efficient resident care.
- Demonstrate the ability to embrace and project the BeeHive Homes of Hamilton Core Values: Fun, passionate, loyal, personal development, flexible, competent and compassionate.
CNA
Valley View Estates
01.2019 - 01.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
PCA - CNA
Discovery Care Centre
03.2016 - 12.2018
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
- Administered medications as prescribed, preventing adverse reactions or complications.
- Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
- Performed wound care and dressing changes, facilitating timely healing and recovery.
Crisis Worker
West House Crisis Facility
03.2016 - 03.2017
- Utilized evidence-based practices to guide interventions and support the development of innovative approaches to crisis management.
- Improved client outcomes with comprehensive risk assessments, safety planning, and resource allocation.
- Supported clients in developing coping skills.
- Maintained accurate records of client interactions, enabling data-driven decision-making regarding program improvements and resource allocation.
- Performed verbal de-escalation to resolve crises.
- Documented all client interactions and interventions.
Shift Manager
McDonald's
06.2009 - 03.2016
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Education
Elementary Education
University of Montana Western
Dillon, MT05.2013
High School Diploma -
Hamilton High School
Hamilton, MT06.2008
Skills
- Patient cares
- Compassion and Empathy
- Maintaining confidentiality
- Compassionate communication
- Complex Problem-Solving
- Reliable team player
- Dementia and Alzheimer's knowledge
- Companionship and emotional support
- Responding to emergencies
- Customer Relationship Management (CRM)
- Problem-solving abilities
- Active Listening
Accomplishments
- Supervised team of 10-15 staff members.
Timeline
CNA - House Manager
BeeHive Homes Of Hamilton
01.2021 - 05.2024
CNA
Valley View Estates
01.2019 - 01.2021
PCA - CNA
Discovery Care Centre
03.2016 - 12.2018
Crisis Worker
West House Crisis Facility
03.2016 - 03.2017
Shift Manager
McDonald's
06.2009 - 03.2016
Elementary Education
University of Montana Western
High School Diploma -
Hamilton High School
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