Compassionate and detail-oriented healthcare professional with 10+ years of progressive experience across hospital, outpatient, and in-home care settings. Demonstrated expertise in patient assessment, phlebotomy, dermatology procedures, and surgical assistance, combined with strong administrative and EMR proficiency. Known for delivering high-quality patient-centered care, improving workflow efficiency, and supporting multidisciplinary teams in fast-paced environments. Currently pursuing advancement as a Nurse Practitioner while maintaining multiple healthcare certifications.
Overview
8
8
years of professional experience
Work History
RMA / Admin Assistant /Mobile Phlebotomist
Medi-Weight Loss Clinic
Short Pump, Virginia
02.2025 - Current
Perform comprehensive patient intake including vital signs, medical history updates, and venipuncture procedures
Manage scheduling, insurance verification, and patient check-in/check-out improving clinic efficiency
Maintain compliant EMR documentation and confidentiality standards
Educate patients on treatment plans and lifestyle modifications
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Handled incoming calls and directed callers to appropriate department or employee.
Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
Ensured compliance with safety protocols and infection control measures.
Assessed plasma collection machines for proper functionality.
Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
Mentored newly hired medical personnel in phlebotomy techniques and protocols.
PCA / CNA / RMA / Marketing Specialist
Barbara's Tender Hands
Richmond
09.2022 - Current
Support scheduling and communication
Assist with outreach and business development
CNA / Patient Care Technician
Care Advantage
Richmond, VA
08.2024 - 12.2026
Provide in-home care including hygiene and mobility support
Monitor patient conditions and report changes
Build rapport with patients and families
Monitored patient vital signs and reported changes to nursing staff.
Documented patient information accurately in electronic health records.
Maintained cleanliness and organization of patient care areas.
Communicated effectively with healthcare team members regarding patient status.
Answered patient call lights promptly and responded to requests appropriately.
Demonstrated excellent customer service skills when interacting with patients, families and guests.
Recognized signs, symptoms of abuse, neglect and reported them per policy.
Assisted with range of motion exercises and other rehabilitative activities per physician orders.
Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
Assisted patients with daily living activities and personal care needs.
Provided emotional support and companionship to patients and families.
Patient Care Technician
VCU Community Memorial Hospital
Richmond, NV
09.2024 - 11.2026
Deliver direct patient care in high-acuity hospital setting
Monitor vital signs and assist with ADLs
Collaborate with nurses and physicians for care plans
Document patient status accurately
Medical Assistant Phlebotomist
Men's Wellness Centers
10.2024 - 04.2025
Assist with exams and treatments
Collect vitals and patient histories
Provide patient education and support clinic flow
Registered Medical Assistant Dermatologist Technician
DAV Associates of Virginia
10.2021 - 01.2023
Assist with dermatology procedures
Perform intake and vitals
Manage administrative duties
Surgical Technician Dermatologist Technician
U.S. Dermatology Partners
12.2021 - 10.2022
Prepare surgical rooms and sterile field
Assist surgeons during procedures
Manage surgical equipment
Medical Assistant
Northern Hematology & Oncology
01.2019 - 12.2021
Prepare patients for exams and lab work
Assist with biopsies
Support scheduling and workflow
Skills
Patient Assessment & Monitoring
Surgical Preparation & Assistance
EMR/EHR
Patient Education
Medical Terminology
Healthcare Administration
Insurance Verification
Phlebotomy
Scheduling
Work Preference
Job Search Status
Open to work
Work Type
Full Time
Location Preference
On-SiteRemoteHybrid
Salary Range
$21/hr - $1000/hr
Timeline
RMA / Admin Assistant /Mobile Phlebotomist
Medi-Weight Loss Clinic
02.2025 - Current
Medical Assistant Phlebotomist
Men's Wellness Centers
10.2024 - 04.2025
Patient Care Technician
VCU Community Memorial Hospital
09.2024 - 11.2026
CNA / Patient Care Technician
Care Advantage
08.2024 - 12.2026
PCA / CNA / RMA / Marketing Specialist
Barbara's Tender Hands
09.2022 - Current
Surgical Technician Dermatologist Technician
U.S. Dermatology Partners
12.2021 - 10.2022
Registered Medical Assistant Dermatologist Technician