Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Ashley McWilliams

Riverside,CA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

15
15
years of professional experience

Work History

Office Manager

Reliable Tire
Riverside , CA
03.2022 - Current
  • Developed and implemented office policies and procedures.
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Supervised staff members, organized schedules and delegated tasks.
  • Maintained filing system for records, correspondence and other documents.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Resolved customer inquiries promptly and fostered positive client relationships.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Ensured compliance with applicable laws regarding employment practices.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Administered payroll and maintained proper documentation of employee personnel.

Caregiver

IHSS In Home Support Services
Riverside, CA
01.2010 - 12.2023
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Laundered clothing and bedding to prevent infection.
  • Assisted with meal planning to meet nutritional plans.
  • Followed care plan and directions to administer medications.

Delivery Driver

TNT Transport
Riverside, CA
07.2021 - 02.2022
  • Received daily delivery instructions and route assignments from dispatch.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Managed inventory levels during deliveries by verifying load counts against shipping manifests.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Transported and safely delivered items to prevent damage or loss.
  • Navigated routes with relevant map programs and GPS systems.

Receiving Associate

Amazon Air
San Bernardino, CA
07.2020 - 02.2021
  • Received incoming shipments and verified contents against purchase orders, packing slips and invoices.
  • Operated material handling equipment to move pallets of merchandise from receiving area to storage locations.
  • Inspected goods for damages or defects, reported issues to supervisor and resolved discrepancies with suppliers.
  • Maintained records of all incoming products, including quantity received and location in warehouse.
  • Unloaded trucks manually or using a hand truck or dolly when necessary.
  • Sorted and labeled items according to size, type, style, color or product code.
  • Ensured compliance with safety regulations while working in the receiving area.
  • Utilized RF scanners to accurately track movement of merchandise within facility.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.

Education

High School Diploma -

John W. North High School
Riverside, CA
06-2001

Skills

  • Billing
  • Staff Management
  • Team Supervision
  • Operations Management
  • Workforce Management
  • Employee Supervision
  • Bookkeeping
  • Financial Reporting
  • Office Management
  • Payroll Processing
  • Shipping and receiving
  • Heavy Lifting
  • Forklift Operation
  • RF scanner
  • Staging and sorting
  • Dock Operations

Affiliations

  • volunteer player agent at local Little league
  • VP for local little league

Timeline

Office Manager

Reliable Tire
03.2022 - Current

Delivery Driver

TNT Transport
07.2021 - 02.2022

Receiving Associate

Amazon Air
07.2020 - 02.2021

Caregiver

IHSS In Home Support Services
01.2010 - 12.2023

High School Diploma -

John W. North High School

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Ashley McWilliams