Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ashley Mejia

Houston

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

Texas Childrens Pediatrics
04.2023 - 08.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

Personal Shopper/Curbside Shopper

HEB Grocery Store
08.2022 - 04.2023

Shop groceries for customers in a timely manor, and drop off in the scheduled time slots. Provided excellent customer service by communicating with the customer and by shopping with the correct orders items. Using skills to find the right substitution in case of a unstocked items.

  • Maximized efficiency by scanning items quickly and completing as many as orders per hour
  • Picked quality and accurate items for 100 daily customer orders
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up

Education

High School Diploma -

Alief Taylor High School
Houston, TX
05.2020

Skills

  • Patient Registration
  • Patient Scheduling
  • Appointment management
  • Payment Collection
  • Patient Relations
  • Telephone Etiquette
  • HIPAA Guidelines
  • Bilingual

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Front Desk Receptionist

Texas Childrens Pediatrics
04.2023 - 08.2024

Personal Shopper/Curbside Shopper

HEB Grocery Store
08.2022 - 04.2023

High School Diploma -

Alief Taylor High School
Ashley Mejia