Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley Mejia

Jennings,FL

Summary

Dynamic team leader with a proven track record at Tractor Supply Company, enhancing customer satisfaction through effective problem-solving and clear communication. Skilled in training and mentoring, I foster teamwork while implementing efficient workflows. Recognized for improving operational efficiency and maintaining high safety standards, I am committed to continuous development and achieving team goals.

Professional with proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive work environment.

Knowledgeable team work with solid background in team environments, contributing to smooth operations and successful project outcomes. Proven track record of supporting team goals and maintaining high standards of work quality. Demonstrated effective communication and problem-solving skills in collaborative settings.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Team Member

Tractor Supply Company
05.2024 - Current
  • Worked different stations to provide optimal coverage and meet production goals.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Facilitated team training sessions, improving overall performance and knowledge of best practices.
  • Developed marketing materials to promote in-store events and special promotions.
  • Participated in community events, strengthening store's local engagement and reputation.
  • Improved customer satisfaction by quickly helping each person find desired items.
  • Collected, arranged, and input information into database system.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Lifeguard

Wild Adventures Theme Park
06.2025 - 07.2025
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Upheld hygiene standards in pool and surrounding area.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Prevented accidents through regular equipment inspections and maintenance.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Monitored pools and surrounding areas for adherence to safety protocols.
  • Improved response times by conducting thorough lifeguard drills and training sessions.
  • Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
  • Administered first aid and CPR, ensuring rapid response to accidents.
  • Entered water immediately to pull struggling swimmers to safety.

Team Leader

Tractor Supply Company
03.2023 - 04.2024
  • Established clear communication channels to facilitate timely exchange of information between team members and stakeholders.
  • Improved operational workflows, enabling team to handle increased workloads without compromising quality.
  • Facilitated culture of continuous improvement, encouraging feedback and innovative solutions from all team members.
  • Implemented comprehensive reporting system to track team performance and identify areas for improvement.
  • Led by example, demonstrating commitment and professionalism that inspired team members to excel.
  • Oversaw quality control measures, maintaining high standards for all project outputs.
  • Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
  • Enhanced team productivity by implementing efficient task delegation and regular performance evaluations.
  • Enhanced communication strategies, ensuring clear and timely information exchange within team and with clients.
  • Motivated team members to surpass their targets, recognizing and rewarding their achievements.
  • Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
  • Assisted in recruitment to build team of top performers.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.

Receiver

Tractor Supply Distribution Center
03.2023 - 04.2024
  • Kept work areas clean, safe, and organized.
  • Maintained a clean and organized receiving area, enhancing workflow and productivity.
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Managed inventory levels effectively through accurate data entry and record-keeping practices.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Reduced errors in received shipments by conducting thorough inspections and ensuring accurate documentation.
  • Trained new employees on receiving procedures, improving overall team performance.
  • Restocked products and rotated items according to standard procedures.
  • Placed, tagged, and secured merchandise in diverse designated areas.
  • Expedited returns of damaged or incorrect items to suppliers, ensuring timely resolution of issues.
  • Improved communication with suppliers, resulting in better coordination of incoming shipments.
  • Ensured timely processing of incoming shipments to minimize stock shortages and improve customer satisfaction.
  • Coordinated with other departments for seamless integration of received goods into various operations.
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Increased efficiency in the receiving process by implementing new inventory management systems.
  • Implemented safety protocols to reduce workplace accidents during unloading and storage processes.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Moved shipment materials to and from designated areas using lift and hand trucks.

Team Leader

Tractor Supply Company
04.2022 - 03.2023
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.
  • Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
  • Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
  • Coordinated cross-departmental meetings to streamline project execution, fostering collaborative work environment.
  • Fostered positive work environment, resulting in decreased employee turnover and increased team cohesion.
  • Developed risk management plans, minimizing potential project disruptions and ensuring timely delivery.
  • Built and maintained strong client relationships, leading to repeat business and referrals.
  • Organized professional development workshops, contributing to ongoing growth and expertise of team.
  • Achieved project milestones ahead of deadlines, coordinating effectively with stakeholders and managing resources efficiently.
  • Optimized resource allocation, ensuring projects were delivered within budget and scope.
  • Negotiated with suppliers to secure cost-effective resources, positively impacting project budgets.
  • Conducted thorough market research to guide strategic decisions and maintain competitive advantage.
  • Developed and executed training programs that significantly improved team skills and morale.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Generated reports detailing findings and recommendations.
  • Gathered, organized and input information into digital database.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Oversaw quality control measures, maintaining high standards for all project outputs.
  • Enhanced team productivity by implementing efficient task delegation and regular performance evaluations.
  • Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.

Interm Assistant Store Manager

Tractor Supply Company
03.2022 - 04.2022
  • Conducted comprehensive market research to inform company strategy and identify potential opportunities or challenges.
  • Sorted, organized, and maintained files.
  • Completed research, compiled data, and assisted in timely reporting.
  • Spearheaded event planning efforts including venue coordination, guest list management, and promotional materials distribution for successful outcomes.
  • Analyzed financial reports enabling informed decision-making within the organization on cost-saving measures or budget allocation adjustments.
  • Assisted with recruitment efforts such as screening resumes or conducting initial phone interviews of potential candidates for open positions within the company.
  • Assisted in project management for successful completion of team objectives and deadlines.
  • Facilitated internal communications through drafting company newsletters, updating intranet content, or organizing team-building events that fostered a positive work atmosphere.
  • Participated in training initiatives designed to enhance professional development or expand skill sets for continuous career growth.
  • Managed data entry tasks ensuring accuracy while maintaining strict confidentiality of sensitive information.
  • Increased department organization with thorough attention to detail in documentation and record-keeping tasks.
  • Contributed to marketing initiatives through research, content creation, and social media engagement for increased brand visibility.
  • Developed presentation materials that effectively communicated complex concepts to diverse audiences during meetings or conferences.
  • Evaluated competitor strategies through analysis of industry trends to help guide future business decisions based on market conditions or changing landscapes.
  • Supported executive staff by managing schedules, coordinating meetings, and handling correspondence for effective communication.
  • Sorted and organized files, spreadsheets, and reports.
  • Analyzed problems and worked with teams to develop solutions.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Prepared project presentations and reports to assist senior staff.
  • Explored new technologies and approaches to streamline processes.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Processed incoming and outgoing mail and packages according to established procedures.

Team Leader

Tractor Supply Company
09.2021 - 03.2022
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Assisted in recruitment to build team of top performers.
  • Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
  • Motivated team members to surpass their targets, recognizing and rewarding their achievements.
  • Enhanced communication strategies, ensuring clear and timely information exchange within team and with clients.
  • Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
  • Enhanced team productivity by implementing efficient task delegation and regular performance evaluations.
  • Oversaw quality control measures, maintaining high standards for all project outputs.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Team Member

Tractor Supply Company
06.2021 - 09.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Assisted with inventory counts and stocking of merchandise.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Monitored and verified merchandise for proper prices and labels.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.

Barista

Ellianos Coffee
06.2020 - 06.2021
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.

Education

Melody Christian Academy
Live Oak, FL

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Collaboration and teamwork
  • Cash handling
  • Following instructions
  • Workplace safety
  • Leadership qualities
  • Money handling
  • Computer skills
  • Heavy lifting
  • Product knowledge
  • Training and mentoring
  • Relationship building
  • Goal setting and achievement
  • Sales and marketing
  • Willingness to learn
  • Safety
  • Decision-making capacity
  • Dependability and reliability
  • Multitasking
  • Time management

Certification

  • Certified CPR and First Aid, Wild Adventures - Month

Timeline

Lifeguard

Wild Adventures Theme Park
06.2025 - 07.2025

Team Member

Tractor Supply Company
05.2024 - Current

Team Leader

Tractor Supply Company
03.2023 - 04.2024

Receiver

Tractor Supply Distribution Center
03.2023 - 04.2024

Team Leader

Tractor Supply Company
04.2022 - 03.2023

Interm Assistant Store Manager

Tractor Supply Company
03.2022 - 04.2022

Team Leader

Tractor Supply Company
09.2021 - 03.2022

Team Member

Tractor Supply Company
06.2021 - 09.2021

Barista

Ellianos Coffee
06.2020 - 06.2021

Melody Christian Academy

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Ashley Mejia