Ashley Melendez
Oklahoma City
Summary
Dedicated and reliable professional with over 3 years of experience at Variety Care, excelling in patient services, financial handling, and inter-clinic logistics. Skilled in administrative support, cash handling, and secure transport of deposits, vaccines, and internal materials. Known for strong attention to detail, accountability, and commitment to maintaining smooth daily operations across multiple sites.
Overview
7
7
years of professional experience
Work History
Courier
Variety Care
Oklahoma City
04.2023 - Current
- Transport funds between all clinic locations, ensuring timely and secure delivery.
- Maintain accurate financial records, and follow strict security protocols.
- Deliver vaccines, interdepartmental mail, purchasing items, and any other operational supplies between clinics.
- Provide logistical support to ensure each clinic receives necessary materials promptly.
Patient Service Representative
Variety Care
Oklahoma City
02.2022 - 04.2023
- Checked in patients, and verified insurance eligibility before appointments.
- Prepared and updated patient information to ensure accurate medical records.
- Assisted with scheduling and coordinated with clinical staff for efficient patient flow.
- Delivered excellent customer service while maintaining confidentiality and professionalism in a fast-paced healthcare setting.
Team Lead
Amazon
Oklahoma City
06.2020 - 02.2022
- Led daily team operations to ensure smooth workflow and project completion.
- Implemented process improvements to increase efficiency within the team.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Maintained accurate records of employee attendance and task completion times.
Sales Representative
Boost Moblie
Oklahoma City
11.2018 - 06.2020
- Assisted customers with product selection and service inquiries.
- Handled customer complaints and resolved issues effectively.
- Processed customer transactions using point-of-sale systems.
- Generated new sales leads through cold calling and networking activities.
Education
High School Diploma -
Emerson High School
Oklahoma City, OK05-2017
Skills
- Effective communication
- Customer relationship management
- Deadline adherence
- Secure package delivery and pick-up
- Customer service
- Team collaboration
- Multitasking and organization
- Problem solving
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Courier
Variety Care
04.2023 - Current
Patient Service Representative
Variety Care
02.2022 - 04.2023
Team Lead
Amazon
06.2020 - 02.2022
Sales Representative
Boost Moblie
11.2018 - 06.2020
High School Diploma -
Emerson High School