Ashley Mello
Bloomingdale,GA
Summary
Dynamic professional with a proven track record at Huddle House, excelling in customer service and team leadership. Enhanced sales growth by implementing strategic operations management. Adept at problem-solving and conflict resolution, ensuring customer satisfaction. Proficient in inventory management and scheduling, driving efficiency and productivity. Recognized for adaptability and effective communication skills.
Overview
2026
2026
years of professional experience
Work History
Asst Manager
Huddle House
Commercial and Residential Cleaner
Self
06.2023 - Current
- Performed thorough cleaning of residential and commercial spaces, ensuring high standards of cleanliness.
- Utilized industrial cleaning equipment to enhance efficiency and effectiveness in various cleaning tasks.
- Developed and maintained positive relationships with clients, resulting in repeat business and referrals.
- Implemented best practices for safety and sanitation in compliance with industry regulations.
Cashier
Huddle House
09.2007 - 03.2008
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing information on products and promotions.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled cash, credit, and debit payments while ensuring compliance with company policies.
- Collaborated with team members to ensure smooth operation during peak hours.
- Learned inventory management techniques to assist in restocking merchandise when needed.
- Adapted quickly to new systems and procedures while receiving training on company practices.
- Resolved customer issues promptly, contributing to a positive shopping environment.
- Welcomed customers and helped determine their needs.
Housekeeping
Days Inn Hotel
08.2005 - 05.2006
- Enhanced room cleanliness by implementing efficient housekeeping inspection procedures and checklists.
- Optimized workflow efficiency with proactive communication between housekeeping team members and other departments.
- Supported overall patient satisfaction by addressing their housekeeping concerns promptly and professionally.
- Improved overall cleanliness and guest satisfaction by implementing effective housekeeping procedures and protocols.
Hostess Trainer
Carey Hilliard's Restaurant
05.2015 - 12.2015
- Trained new hostesses on greeting procedures and customer service standards.
- Coordinated seating logistics to optimize guest flow during peak hours.
- Implemented training materials that improved onboarding efficiency for new staff.
- Monitored dining area to ensure cleanliness and prompt service delivery.
Education
Graduate Certificate - Certified Nurse Assistant
Wiregrass Georgia Technical College
Valdosta, GA05.2009
Diploma - All
Liberty County High
Hinesville, GA05.2005
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Staff supervision
- Workload management
- Conflict resolution
- Retail operations
- Employee scheduling
- Operations management
- Sales growth
- Sales reporting
- Performance reviewing
- Cost reduction
- Google drive
- Multitasking and organization
- Strategic thinking
- Adaptability and flexibility
- Verbal and written communication
- Scheduling and planning
- Workplace safety compliance
- Product and service sales
- Inventory management
- Sales monitoring
- Customer service and satisfaction
- Closing oversight
- Employee engagement
- Computer skills
- Problem resolution
- Multitasking Abilities
- Organizational skills
- Multitasking
- Active listening
- Scheduling and coordinating
Timeline
Commercial and Residential Cleaner
Self
06.2023 - Current
Hostess Trainer
Carey Hilliard's Restaurant
05.2015 - 12.2015
Cashier
Huddle House
09.2007 - 03.2008
Housekeeping
Days Inn Hotel
08.2005 - 05.2006
Asst Manager
Huddle House
Graduate Certificate - Certified Nurse Assistant
Wiregrass Georgia Technical College
Diploma - All
Liberty County High
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