Ashley Menjivar
6006 Hathaway Ave ,CA
Summary
Dynamic and dedicated professional with a strong work ethic, honed at John’s Incredible Pizza Co. Proven ability in complaint resolution and cash handling, enhancing customer satisfaction and loyalty. Recognized for teamwork and effective communication, consistently contributing to a positive atmosphere and operational efficiency. Adaptable and detail-oriented, committed to delivering exceptional service.
Overview
2026
2026
years of professional experience
Work History
Fun World Attendant
John’s Incredible Pizza Co.
2024 - Current
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
- Handled cash transactions accurately, ensuring proper documentation for financial records.
- Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
- Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Performed routine maintenance tasks on equipment, identifying potential issues before they escalated into larger problems.
- Assisted in training new attendants, sharing best practices and tips for efficient service.
- Operating rides for guest
- Helping guests at the ticket/prize booth
Target Associate
Target
2020 - 2021
- Cashier
- Stocker
- Runner
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
- Enhanced customer loyalty programs, analyzing customer feedback for continuous improvement.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Monitored customers for signs of security concerns and escalated issues to management.
- Performed cash, card, and check transactions to complete customer purchases.
Education
High School Diploma - General Education
Independence High School
Bakersfield CA06.2022
Skills
- Strong work ethic
- Team player attitude
- Reliability and punctuality
- Cleanliness and hygiene
- Safety awareness
- Cleaning procedures
- Complaint resolution
- Supply restocking
- Quality assurance
- Incident reporting
- Patience and tactical
- Customer request handling
- Child safety monitoring
- Cash handling experience
- Customer service
- Excellent communication
- Time management
- Attention to detail
- Teamwork and collaboration
- Multitasking
- Problem-solving
- Organizational skills
- Team building
- Active listening
- Decision-making
- Multitasking Abilities
- Policy enforcement
- Problem-solving abilities
- Adaptability
Languages
Spanish
Native or Bilingual
Timeline
Fun World Attendant
John’s Incredible Pizza Co.
2024 - Current
Target Associate
Target
2020 - 2021
High School Diploma - General Education
Independence High School
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