Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Mesa

Lubbock

Summary

Results-driven professional with a proven track record of providing efficient administrative support in diverse work environments. Recognized for streamlining office operations and delivering exceptional support to colleagues. Known for fostering teamwork and adapting to evolving needs, all while maintaining a high level of organization and attention to detail.

Overview

13
13
years of professional experience

Work History

Assistant Treasurer

Lubbock County
01.2022 - Current
  • Assist customers/colleagues in person, by telephone and/or email
  • Assist in daily/annually deposits, including cash counting, and check verification
  • Maintain central database of all bonds, scanning bonds and filling
  • Exercise legal awareness to process bond dispositions
  • Maintain proper understanding of Courts system to properly route bonds
  • Process daily reports on case closures
  • Process Venue receipting (includes, process receipts for hotel/car tax)
  • Daily Receipting (includes for Lubbock County Departmental venues/businesses)
  • Prepare payables for processing

Medical Records Clerk

University Medical Center, UMC
01.2014 - 01.2022
  • Answer multi-line phone system with warm, friendly demeanor
  • Developed positive relations with external facilities and patients
  • Record collection information and update database accordingly
  • Maintain records of received data and source documents
  • Generate reports as requested by upper management
  • Maintain records using [what program; ex: Excel, Microsoft Word, Outlook]
  • Perform basic office duties, including filing, copying, scanning, and faxing
  • Managed patient records using Power chart software, maintaining patient confidentiality in compliance with HIPAA
  • Scan all patient records into company’s computer system to keep accurate digital records
  • Help with departmental audits
  • Help around the department and other duties assigned by upper management

Front Desk Lead

University Medical Center, UMC
01.2012 - 01.2014
  • Responsible for registering visitors for appointments and procedures, including obtaining insurance information and obtaining co-payments/deductibles
  • Implemented changes to scheduling system to improve patient flow (grouping similar services, avoiding scheduling more than one new patient per hour, etc.)
  • Interacts with all visitors to the department which may be patients, family members or staff from other departments within UMC or TTUHSC
  • Greets and assists visitors to the department, both internal and external, via phone or in person, providing answers, taking messages, and forwarding to the appropriate staff members
  • Scheduled patients for additional exams/services based on orders
  • Performed other administrative work such as data entry, filing, preparing reports, etc.

Education

High School Diploma -

Frenship High School
Wolfforth, TX

Skills

  • Verbal and written communication
  • Clerical support expertise
  • Data entry
  • Microsoft Excel
  • Microsoft outlook
  • Documentation
  • Confidentiality and data protection
  • Administrative support
  • Microsoft PowerPoint
  • Records management
  • Document and file management
  • Teamwork and collaboration

Timeline

Assistant Treasurer

Lubbock County
01.2022 - Current

Medical Records Clerk

University Medical Center, UMC
01.2014 - 01.2022

Front Desk Lead

University Medical Center, UMC
01.2012 - 01.2014

High School Diploma -

Frenship High School

Similar Profiles

CREATE PROFILE