Ashley Messenger
Cheyenne,WY
Summary
Dynamic and detail-oriented professional with a proven track record at City Drug, excelling in medication management and customer service. Skilled in workflow optimization and drug inventory management, I effectively resolved patient concerns while ensuring compliance with safety regulations. Committed to accuracy and efficiency, I foster positive relationships and streamline pharmacy operations.
Overview
9
9
years of professional experience
Work History
Technician in Training
City Drug
02.2024 - Current
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Set up and modified patient profiles to include current medications and insurance details.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Operated Parata compliance packaging system (PASS). Verifying the printed compliance pack label (MAR) and comparing it to the most up-to-date prescription for each medication.
- Managed Parata (PASS) medication inventory, ensuring availability of all necessary drugs.
Office Administrator
Berg Trucking, LLC
08.2022 - Current
- Maintained electronic and paper filing systems for easy retrieval of information.
- Reconciled account files and produced monthly reports.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Managed the daily operations of a trucking fleet, ensuring on-time deliveries and optimal resource allocation.
Homemaker
Self-employed
09.2016 - 08.2022
- Stay at home mom for 6 years.
Education
High School Diploma -
Southeast High School
Yoder, WY05-2009
Skills
- Team collaboration
- Workflow optimization
- Insurance & billing
- Pharmacy and customer records management
- Interpreting and processing medication orders
- Drug inventory management
- Troubleshooting malfunctioning equipment
- Ability to operate Parata compliance packaging system (PASS)
Timeline
Technician in Training
City Drug
02.2024 - Current
Office Administrator
Berg Trucking, LLC
08.2022 - Current
Homemaker
Self-employed
09.2016 - 08.2022
High School Diploma -
Southeast High School
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