Ashley Messner
Harrisonburg,VA
Summary
Proven track record in enhancing customer satisfaction and sales performance, notably at Michaels Arts and Crafts. Adept at strategic planning and inventory tracking, coupled with exceptional customer service and communication skills. Achieved consistent monthly sales targets, demonstrating a keen ability to adapt and thrive in diverse retail environments.
Compassionate DSP assists elderly and disabled clients and patients from hospices or recovery centers. Observes and reports on patient status, cleans and organizes living quarters and provides companionship. Demonstrated knowledge of vital sign reading and proper aseptic and infection control policies.
Dependable employee establishes trust with patients and helps complete daily living tasks to enhance their quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Sales Associate
Michaels Arts and Crafts
10.2023 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Fruit Seller
Bowman’s Orchard (Turkey Knobb LLC)
08.2021 - 12.2021
- Enhanced customer satisfaction by providing personalized service and product recommendations.
- Optimized product rotation methods to minimize waste while maintaining the highest quality standards for customers.
- Assisted in developing creative strategies for holiday promotions or special events that increased foot traffic at the store.
- Educated customers on fruit selection, storage, and preparation techniques for an improved experience.
- Managed cash handling responsibilities accurately, ensuring proper accounting of daily transactions.
- Attracted new clientele through engaging social media posts showcasing fresh produce offerings.
- Collaborated with team members to strategize sales goals and optimize daily operations.
- Handled customer inquiries professionally via phone or email communication channels when necessary.
- Ensured consistent fruit quality by conducting regular inspections and removing damaged products.
- Streamlined inventory management with accurate record-keeping and timely ordering of stock.
- Maintained a clean and organized selling space, adhering to sanitation guidelines for optimal food safety.
- Boosted sales revenue by effectively displaying and promoting seasonal fruits.
- Developed loyal customer base by remembering individual preferences and suggesting new items based on their tastes.
- Performed cash, card, and check transactions to complete customer purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
DSP
Sunset Ridge ( CJ Designs LLC)
05.2020 - 11.2021
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Provided compassionate and patient-focused care to cultivate well-being.
- Monitored clients' overall health and well-being and noted significant changes.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Education
High School Diploma - Architectural And Building Sciences
Broadway Highschool
Broadway, VA06.2018
Skills
- Multi-tasking strength
- Listening skills
- Problem-solving
- Conflict resolution
- Flexible schedule
- Professional demeanor
- Exceptional customer service
- Product sales
- Task prioritization
- Calm demeanor with patients
- Store opening and closing
- Cash handling accuracy
- Customer needs assessment
- Adapt to diverse groups
- Cleaning techniques
- Strategic planning
- Inventory tracking
- Fraud detection
- Dining area maintenance
- Verbal and written communication digestion
- Written and oral communication skills
Timeline
Sales Associate
Michaels Arts and Crafts
10.2023 - 05.2024
Fruit Seller
Bowman’s Orchard (Turkey Knobb LLC)
08.2021 - 12.2021
DSP
Sunset Ridge ( CJ Designs LLC)
05.2020 - 11.2021
High School Diploma - Architectural And Building Sciences
Broadway Highschool