Ashley Metcalf
Land O' Lakes,Florida
Summary
Highly dependable and detail-oriented bartender seeking to leverage skills in a dynamic environment to contribute to overall company success. Recognized for a strong work ethic and the ability to thrive in fast-paced settings, consistently managing demands by optimizing slower periods for enhanced productivity. I am committed to maintaining an organized, clean, and safe workspace, with focus on the details that drive operational excellence! I am eager to join this company and thrive in success together.
Overview
7
7
years of professional experience
Work History
Bartender
Stonewater Tavern
Lutz, FL
10.2025 - Current
- Managed inventory levels, ordering supplies to minimize waste and ensure product availability.
- Developed seasonal drink menus based on current trends and customer feedback.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
Stonewater Grill
Land O' Lakes, FL
01.2025 - 10.2025
- Crafted signature cocktails and beverages to enhance guest experience.
- Maintained bar cleanliness and organization, ensuring compliance with health standards.
- Provided exceptional customer service, resolving conflicts and enhancing patron satisfaction.
- Trained new staff on drink preparation techniques and customer interaction protocols.
- Oversaw daily cash handling procedures, ensuring accurate financial reporting.
- Implemented efficient workflow processes to improve service speed during peak hours.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Bartender Shift Manager
The Rum Bucket
Fort Myers, Florida
01.2023 - 05.2023
- Monitored customer alcohol consumption, ensuring safe environment.
- Memorized recipes for popular cocktails while also learning new trends in mixology.
- Developed strong customer service skills, addressing guest concerns promptly.
- Maintained clean and organized bar area, adhering to health and safety standards.
- Controlled costs with effective supply management and monitoring of food use.
- Assisted fellow team members during high-volume periods by providing support where needed.
- Established professional relationships with cooks, staff and customers to increase rapport.
- Trained new staff on bar operations, improving team efficiency.
Bartender
Ryan's
Punta Gorda, FL
12.2022 - 05.2023
- Conducted routine cleaning tasks such as mopping floors, washing dishes, or wiping down counters throughout shifts.
- Maintained clean and organized bar area, adhering to health and safety standards.
- Verified customer age prior to serving alcohol.
- Handled cash transactions and balanced cash drawers with accuracy.
- Backed up servers by preparing cocktails for dining area guests.
- Monitored customer alcohol consumption, ensuring safe environment.
- Adapted to fast-paced environments, maintaining high service standards.
- Assisted fellow team members during high-volume periods by providing support where needed.
- Created signature cocktails, contributing to bar's unique offerings.
- Developed strong customer service skills, addressing guest concerns promptly.
Bartender Shift Manager
Nav-a-Gator
Arcadia, FL
02.2022 - 04.2023
- Trained, and mentored new employees.
- Controlled labor costs by using demand-based workflows.
- Monitored customer alcohol consumption, ensuring safe environment.
- Managed daily workloads by organizing schedules and delegating tasks.
- Fostered positive work environment promoting employee engagement.
- Maintained clean and organized bar area, adhering to health and safety standards.
- Developed rapport with customers through friendly conversation and attentiveness to their needs.
- Memorized recipes for popular cocktails while also learning new trends in mixology.
- Stocked bar with necessary supplies such as liquor, mixers, glassware, and garnishes.
- Adapted to fast-paced environments, maintaining high service standards.
- Checked ID cards to verify age requirements for customers purchasing alcohol.
- Operated POS systems and managed bar tabs to track revenue.
- Balanced cash drawers at beginning and end of shifts to ensure accuracy in financial transactions.
- Assisted fellow team members during high-volume periods by providing support where needed.
- Maintained high customer satisfaction with good conflict resolution skills and adequate employee coverage for expected demands.
Server & Bartender
Deans South of the Border
Punta Gorda, FL
11.2018 - 07.2021
- Verified customer age prior to serving alcohol.
- Offered exceptional customer service to patrons by anticipating their needs and preferences.
- Demonstrated excellent multitasking skills by managing multiple orders simultaneously during peak hours.
- Monitored customers for excessive consumption and cut off service.
- Called for taxis or ride-sharing for customers unable to drive.
- Monitored guest behavior for signs of intoxication and intervened to ensure their safety.
- Built rapport with regular clientele to foster welcoming atmosphere at establishment.
Education
Associate of Science - Nursing
Rasmussen University
Odessa03-2025
High School - undefined
DeSoto County High School
Arcadia, FL05-2018
Skills
- Team collaboration
- Negotiation and conflict resolution
- Multitasking Abilities
- Adaptability
- Excellent communication
- Relationship building
- Task prioritization
- Cash handling
- Highly reliable
- Calm and composed
- Monitoring alcohol consumption
Language
English
Native
Timeline
Bartender
Stonewater Tavern
10.2025 - Current
Bartender
Stonewater Grill
01.2025 - 10.2025
Bartender Shift Manager
The Rum Bucket
01.2023 - 05.2023
Bartender
Ryan's
12.2022 - 05.2023
Bartender Shift Manager
Nav-a-Gator
02.2022 - 04.2023
Server & Bartender
Deans South of the Border
11.2018 - 07.2021
High School - undefined
DeSoto County High School
Associate of Science - Nursing
Rasmussen University