Summary
Overview
Work History
Education
Skills
Language
Timeline
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Ashley Metcalf

Land O' Lakes,Florida

Summary

Highly dependable and detail-oriented bartender seeking to leverage skills in a dynamic environment to contribute to overall company success. Recognized for a strong work ethic and the ability to thrive in fast-paced settings, consistently managing demands by optimizing slower periods for enhanced productivity. I am committed to maintaining an organized, clean, and safe workspace, with focus on the details that drive operational excellence! I am eager to join this company and thrive in success together.

Overview

7
7
years of professional experience

Work History

Bartender

Stonewater Tavern
Lutz, FL
10.2025 - Current
  • Managed inventory levels, ordering supplies to minimize waste and ensure product availability.
  • Developed seasonal drink menus based on current trends and customer feedback.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bartender

Stonewater Grill
Land O' Lakes, FL
01.2025 - 10.2025
  • Crafted signature cocktails and beverages to enhance guest experience.
  • Maintained bar cleanliness and organization, ensuring compliance with health standards.
  • Provided exceptional customer service, resolving conflicts and enhancing patron satisfaction.
  • Trained new staff on drink preparation techniques and customer interaction protocols.
  • Oversaw daily cash handling procedures, ensuring accurate financial reporting.
  • Implemented efficient workflow processes to improve service speed during peak hours.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Bartender Shift Manager

The Rum Bucket
Fort Myers, Florida
01.2023 - 05.2023
  • Monitored customer alcohol consumption, ensuring safe environment.
  • Memorized recipes for popular cocktails while also learning new trends in mixology.
  • Developed strong customer service skills, addressing guest concerns promptly.
  • Maintained clean and organized bar area, adhering to health and safety standards.
  • Controlled costs with effective supply management and monitoring of food use.
  • Assisted fellow team members during high-volume periods by providing support where needed.
  • Established professional relationships with cooks, staff and customers to increase rapport.
  • Trained new staff on bar operations, improving team efficiency.

Bartender

Ryan's
Punta Gorda, FL
12.2022 - 05.2023
  • Conducted routine cleaning tasks such as mopping floors, washing dishes, or wiping down counters throughout shifts.
  • Maintained clean and organized bar area, adhering to health and safety standards.
  • Verified customer age prior to serving alcohol.
  • Handled cash transactions and balanced cash drawers with accuracy.
  • Backed up servers by preparing cocktails for dining area guests.
  • Monitored customer alcohol consumption, ensuring safe environment.
  • Adapted to fast-paced environments, maintaining high service standards.
  • Assisted fellow team members during high-volume periods by providing support where needed.
  • Created signature cocktails, contributing to bar's unique offerings.
  • Developed strong customer service skills, addressing guest concerns promptly.

Bartender Shift Manager

Nav-a-Gator
Arcadia, FL
02.2022 - 04.2023
  • Trained, and mentored new employees.
  • Controlled labor costs by using demand-based workflows.
  • Monitored customer alcohol consumption, ensuring safe environment.
  • Managed daily workloads by organizing schedules and delegating tasks.
  • Fostered positive work environment promoting employee engagement.
  • Maintained clean and organized bar area, adhering to health and safety standards.
  • Developed rapport with customers through friendly conversation and attentiveness to their needs.
  • Memorized recipes for popular cocktails while also learning new trends in mixology.
  • Stocked bar with necessary supplies such as liquor, mixers, glassware, and garnishes.
  • Adapted to fast-paced environments, maintaining high service standards.
  • Checked ID cards to verify age requirements for customers purchasing alcohol.
  • Operated POS systems and managed bar tabs to track revenue.
  • Balanced cash drawers at beginning and end of shifts to ensure accuracy in financial transactions.
  • Assisted fellow team members during high-volume periods by providing support where needed.
  • Maintained high customer satisfaction with good conflict resolution skills and adequate employee coverage for expected demands.

Server & Bartender

Deans South of the Border
Punta Gorda, FL
11.2018 - 07.2021
  • Verified customer age prior to serving alcohol.
  • Offered exceptional customer service to patrons by anticipating their needs and preferences.
  • Demonstrated excellent multitasking skills by managing multiple orders simultaneously during peak hours.
  • Monitored customers for excessive consumption and cut off service.
  • Called for taxis or ride-sharing for customers unable to drive.
  • Monitored guest behavior for signs of intoxication and intervened to ensure their safety.
  • Built rapport with regular clientele to foster welcoming atmosphere at establishment.

Education

Associate of Science - Nursing

Rasmussen University
Odessa
03-2025

High School - undefined

DeSoto County High School
Arcadia, FL
05-2018

Skills

  • Team collaboration
  • Negotiation and conflict resolution
  • Multitasking Abilities
  • Adaptability
  • Excellent communication
  • Relationship building
  • Task prioritization
  • Cash handling
  • Highly reliable
  • Calm and composed
  • Monitoring alcohol consumption

Language

English
Native

Timeline

Bartender

Stonewater Tavern
10.2025 - Current

Bartender

Stonewater Grill
01.2025 - 10.2025

Bartender Shift Manager

The Rum Bucket
01.2023 - 05.2023

Bartender

Ryan's
12.2022 - 05.2023

Bartender Shift Manager

Nav-a-Gator
02.2022 - 04.2023

Server & Bartender

Deans South of the Border
11.2018 - 07.2021

High School - undefined

DeSoto County High School

Associate of Science - Nursing

Rasmussen University