Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Meza

Red Rock,AZ

Summary

Developed organizational and administrative skills in fast-paced office setting, looking to transition into new field. Experienced in data management and customer service while ensuring smooth office operations. Seeking to leverage these transferrable skills in new and challenging environment.

Overview

3
3
years of professional experience

Work History

Administrative Clerk

Jet Yard Solutions
01.2025 - Current
  • Input data and processed system change to generate accurate reports.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
  • Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
  • Streamlined administrative processes by implementing efficient filing and organizational systems.
  • Boosted department efficiency with timely completion of assigned tasks.
  • Supported efficient data management, entered and updated records in database to ensure accuracy and completeness.
  • Supported auditors by efficiently compiling requested documentation.

Accounts Receivable Clerk

ServiceMaster
03.2023 - 12.2024
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
  • Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
  • Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
  • Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
  • Made outbound calls to vendors and customers to discuss and resolve account needs.
  • Responded to inbound inquiries regarding accounts and payments.
  • Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
  • Decreased uncollectible debt by closely monitoring accounts and promptly identifying high-risk customers for management review.
  • Followed up overdue payments and payment plans from clients to establish good cash flow.
  • Reviewed accounts on monthly basis to assess aging and pursue collection of funds.

Office Administrator

ServiceMaster
03.2022 - 03.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
  • Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
  • Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.

Education

High School Diploma -

Sunnyside High School
Tucson, AZ
05-2016

Skills

  • Attention to detail
  • Clerical support
  • Verbal and written communication
  • Data entry
  • Microsoft office
  • Schedule management
  • Customer Service

Timeline

Administrative Clerk

Jet Yard Solutions
01.2025 - Current

Accounts Receivable Clerk

ServiceMaster
03.2023 - 12.2024

Office Administrator

ServiceMaster
03.2022 - 03.2023

High School Diploma -

Sunnyside High School

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Ashley Meza