Ashley Mickel
Winnemucca
Summary
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Overview
23
23
years of professional experience
Work History
Office Manager
Bengoa Eye Care
09.2022 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Lead Biller CDBS, CDC
Community Health Alliance Reno, NV
04.2011 - 07.2022
- Interviewed new recruits, ensuring that the organization was staffed with qualified employees
- Supervised/monitored department productivity, daily job procedures, daily goals and accuracy
- Responsible for training new employees on new policy and procedures
- Yearly trainings on workplace harassment, violence prevention, workplace ethics, HIPPA
- Audited monthly reports billing/coding compliance
- Audit and bill Medicaid and private insurance companies
- Post payments, work insurance denials and appeals
Financial Assistant
Dr. Lloyd B. Austin Sparks, NV
06.2002 - 02.2011
- Doctors production and payroll
- Billing Experience- Giving patients estimates, collecting money, and collections
- Experience with insurance company’s- Calling on claim status and eligibility
- Obtained pre-authorizations for treatment needed
- Weekly and monthly stats
- End of month/year reconciliation
Education
CDBS, CDC
ADCA
undefined
TMCC
01.2005
undefined
Albert Lowry High School
06.2002
Skills
- Office management
- Staff hiring
- Conflict management
- Employee training
- Onboarding and orientation
- Work Planning and Prioritization
- Organizational skills
- Inventory control
- Vendor engagement
- Scheduling and calendar management
- Training and coaching
- Policy implementation
Timeline
Office Manager
Bengoa Eye Care
09.2022 - Current
Lead Biller CDBS, CDC
Community Health Alliance Reno, NV
04.2011 - 07.2022
Financial Assistant
Dr. Lloyd B. Austin Sparks, NV
06.2002 - 02.2011
undefined
TMCC
undefined
Albert Lowry High School
CDBS, CDC
ADCA