Ashley Miller
Philadelphia,PA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
7
7
years of professional experience
Work History
Senior Sales Development Representative
The Real Real
01.2022 - Current
- Collaborates with sales, marketing and other internal teams to meet shared goals.
- Assesses customer needs and developed customized solutions to drive sales.
- Prioritizes competing day-to-day activities to ensure that all management objectives are met
- Manages and track leads using CRM systems while maintaining accurate and up-to-date records.
- Achieves and exceeds monthly and annual sales targets. Top 10 national performer, monthly, Consistently hits over 120% to goal and finished Q4 with rolling average of 144% to goal
- Develops successful strategies for identifying and converting prospective clients to long-term customers.
- Uses data analytics to identify and track sales trends and develop actionable insights.
- Builds and managed accurate sales pipeline to maintain high volume of activity.
- Builds relationships with customers and community to promote long term business growth.
- Attends monthly sales meetings and quarterly sales trainings.
- Sets and achieved company defined sales goals.
- Works with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Develops and maintained strong working relationships with professionals within assigned territory.
Management Training Program
NORDSTROM
06.2019 - 08.2019
- Managed daily operations, consistently meeting goals for sales performance and profitability
- Maintained KPI of $2,000 units sold per day
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Trained staff during demonstrations, meetings, conferences, and workshops.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Coordinated technical training and personal development classes for staff members.
- Implemented new learning strategies depending upon employees' skill levels.
- Developed departmental systems and procedures to better align workflow processes.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets.
ADMINISTRATION TEAM ASSISTANT
UNITED STATES LIABILITY INSURANCE GROUP
05.2016 - 12.2018
- Provided administrative support and coordinated office activities for 7 different departments within company
- Trained co-workers (10) on computer software and claim and policy database
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
- Held weekly team meetings to inform team members on company news and updates.
- Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
- Developed and implemented process improvement strategies.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
Education
Master of Professional Studies - Merchandising & Retail Management
LIM COLLEGE
New York, NY08.2020
Bachelor of Science - Marketing, Leadership Studies
CABRINI UNIVERSITY
Radnor, PA05.2019
Skills
- Time Management
- Client Engagement
- Interpersonal Communication Skills
- Effective Customer Communication
- Relationship Development
- Sales and Marketing
- Verbal and Written Communication
- Project Management
- Customer Relationship Management
- Staff Management
- Hiring and Training
- Presentation of Designs
Personal Information
Title: Sales
Timeline
Senior Sales Development Representative
The Real Real
01.2022 - Current
Management Training Program
NORDSTROM
06.2019 - 08.2019
ADMINISTRATION TEAM ASSISTANT
UNITED STATES LIABILITY INSURANCE GROUP
05.2016 - 12.2018
Master of Professional Studies - Merchandising & Retail Management
LIM COLLEGE
Bachelor of Science - Marketing, Leadership Studies
CABRINI UNIVERSITY
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