Ashley Miller
Summary
Dedicated and detail-oriented Certified Clinical Medical Assistant (CCMA) with strong clinical skills and experience in patient care. Proficient in medical procedures, EMR systems, and patient education. Committed to delivering high-quality healthcare.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Wellness Consultant
Whydrate IV Hydration Therapy
05.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
Certified Medical Assistant
Piedmont Urgent Care By Wellstreet
03.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared and administered medications to alleviate patient symptoms.
- Conducted necessary point-of-care testing (POCT) and laboratory analyses for patients
- Promptly communicated lab results to patients
- Assisted physicians with procedures, including preparing operating room and sterilizing instruments.
- Completed EKGs and other tests based on patient presentation in office.
SHIFT LEADER
Clean Juice
06.2020 - 08.2022
- Managed operations during shift, with total awareness of activities of employees and customers
- Prepared reports detailing shift activities to keep management looped in on shift operations.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
HEAD COACH/ASSISTANT COACH
TK Volleyball
11.2018 - 05.2020
- Provided training direction, encouragement, and motivation to athletes
- Organized drills
- Assisted in training and coaching
- Adjusted coaching techniques, based on the strengths and weaknesses of athletes
- Planned strategies and selected team members for individual games
- Engaged players in ethical and professional manner and role-modeled positive behaviors
- Encouraged mutual respect while motivating and inspiring players
- Worked with head coach in identifying strengths and potential of each player during trials.
CASHIER
TJ Maxx & Homegoods
05.2016 - 01.2020
- Escorted customers directly to target merchandise to deliver best-in-class service
- Upheld organizational, cleanliness, and recovery standards for sales floor and helped maintain entire store at professional level
- Assisted with receiving and processing numerous incoming shipments per week
- Processed and prepared merchandise for sales floor following different guidelines for different product lines
- Helped customers find desired items and sizes by closely supporting each person throughout the buying process
- Processed cash register transactions by inputting product costs and giving back change
- Adhered to all cash handling policies and procedures
- Collected payment for customer purchases
- Verified prices and calculated totals using scanners and point of sale (POS) systems
- Answered questions regarding store products.
HEAD VOLLEYBALL COACH
Walton Volleyball
08.2018 - 09.2019
- Designed training program and game plan to promote appreciation of physical fitness, teamwork, and sportsmanship
- Managed exercise sessions and practice drills, sustaining interest of players with challenging routines
- Assessed players' skills and assigned team positions to determine game strategy based on team capabilities
- Trained assistant coaches in techniques, skills, and strategies to optimize team success
- Plan team travel arrangements, including transportation, food, and lodging.
VOLUNTARY WORKER
City of Refuge
02.2015 - 04.2015
- Helped develop study skills for first and second graders
- Supervised students in the classroom and gym
- Tutored and assisted children individually or in small group
- Helped them master assignments reinforced learning concepts presented by teachers
- Enforced administration policies and rules governing students
- Supervised games and other recreational activities to promote physical, mental, and social development
- Distributed teaching materials such as textbooks, workbooks, papers, and pencils to students
- Provided feedback to students using positive reinforcement techniques to encourage, motivate, and build confidence in students.
Education
Bachelor of Science - Integrated Health Science
Kennesaw State University
Kennesaw, GA07.2025
Certified Clinical Medical Assistant
Atlanta Career Institute
Norcross, GA12.2022
Bachelor of Science - Exercise Physiology
Valdosta State University
Valdosta, GAHIGH SCHOOL DIPLOMA -
George Walton Comprehensive High School
Marietta, GA05.2015
Skills
- HIPAA Compliance
- Venipuncture Expertise
- Immunization Administration
- Responsible/ Dependable
- CPR/ BLS Certified
- Patient Care
- Clinical Skills
- EKG Administration
- EHR/EMR
- Medication Administration
- Compassionate
- Team player
- Quick learner
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Wellness Consultant
Whydrate IV Hydration Therapy
05.2024 - Current
Certified Medical Assistant
Piedmont Urgent Care By Wellstreet
03.2021 - Current
SHIFT LEADER
Clean Juice
06.2020 - 08.2022
HEAD COACH/ASSISTANT COACH
TK Volleyball
11.2018 - 05.2020
HEAD VOLLEYBALL COACH
Walton Volleyball
08.2018 - 09.2019
CASHIER
TJ Maxx & Homegoods
05.2016 - 01.2020
VOLUNTARY WORKER
City of Refuge
02.2015 - 04.2015
Bachelor of Science - Integrated Health Science
Kennesaw State University
Certified Clinical Medical Assistant
Atlanta Career Institute
Bachelor of Science - Exercise Physiology
Valdosta State University
HIGH SCHOOL DIPLOMA -
George Walton Comprehensive High School
- CCMA - Certified Clinical Medical Assistant
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