Ashley Mills

Researched and reviewed all payment related issues. Managed checks or wire payments in accordance with policies and procedures. Interacted with Departments for various depository banks and resolving potential errors and technical issues that could impact a customers account. Maintain knowledge of insurance claims for rejections or denials to post information to accounts for collections and follow up activity. Post and reconcile payments transactions for multiple types of accounts. Processed payment transfers and refunds. Inbound and outbound calls to insurance companies to gather information about certain claims. Also spoke with insurances about tracing certain checks that may be lost in transfer. Work with insurances with claims to further the process of getting them approved. Ensured accurate and timely application of customer payments while maintaining the data integrity of customers' account profiles. Performed additional tasks as required by Manager.

Provided assistance with inbound and outbound document processes, document sorting, logging and word order creation. Worked with internal staff to process documents and sent for closing. Maintained document control system and updated work instructions, procedures and associated databases. Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage. Converted documents from one application to another. Assisted with document troubleshooting and recovery of corrupt documents and files. Received mail from numerous hospitals, health departments, and facilities and sorted into correspondence to be scanned into database to be reviewed. Reached goals while implementing the company's documentation management policies and regulations. Performed other document relate activities, such as data entry, updating, proofreading, document coding and scanning.

Worked with lead teacher to monitor schedule and take attendance. Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher. Collaborated with teachers for lesson preparation by preparing materials and setting up equipment. Supported student learning objectives through personalized and small group assistance. Assisted lead teachers with lesson plan creation and materials development. Created lesson materials, visuals and digital presentations to supplement lesson plans. Kept classroom clean, neat and properly sanitized for student health and classroom efficiency. Provided support for lead teachers. Completed weekly observations and student assessments. Taught children social and self help skills.