Ashley Mills
Columbia,MO
Summary
Versatile professional with experience in employee engagement and performance management. Skilled in curriculum development and event coordination, enhancing learning experiences and community engagement. Results-oriented with demonstrated passion for building relationships and cultivating partnerships.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Conversational English Tutor
Self-Employed
Columbia , MO
07.2023 - Current
- Encouraged critical thinking by posing questions and discussing topics related to American and Korean culture.
- Built student confidence through positive reinforcement.
- Implemented phonics and literacy techniques to aid in reading and pronunciation.
- Engaged students and made lessons entertaining to hold interest and encourage learning.
- Provided feedback to students and parents on their strengths, weaknesses, and progress.
Assistant Director
Little One’s Day Out Preschool
Columbia , MO
09.2015 - Current
- Trained new employees to meet job requirements and license-exempt regulations.
- Monitored staff performance, provided feedback and conducted annual reviews.
- Supervised recruitment process including interviewing candidates, making hiring decisions and onboarding new hires.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Planned and delivered training to improve employee effectiveness and address areas of growth.
- Managed daily workflow of personnel by assigning tasks, tracking progress and providing assistance when needed.
- Administered guidelines for school curriculum to ensure class lesson plans and implementation met Missouri Early Learning Standards.
- Assisted in the coordination of school and community events.
- Created marketing and event materials using Canva.
Retail Manager
Office Depot
Tucson, Arizona
07.2004 - 05.2009
- Managed department operations, ensuring a seamless shopping experience for customers.
- Trained district new-hire managers before they were sent to their base store.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Maintained up-to-date knowledge of company products, services, pricing structures, promotions.
Education
Some College (No Degree) - General Studies
Pima Community College
Tucson, AZSome College (No Degree) - Certified Massage Therapist
Wellspring School of Allied Health
Kansas City, KSSkills
- Customer service
- Curriculum development
- Team building
- Employee training
- Performance management
- Conflict resolution
- Event coordination
- Lesson planning
- Task delegation
- Employee relations
Certification
- CPR and First Aid certified
- Food Handler’s Permit
Timeline
Conversational English Tutor
Self-Employed
07.2023 - Current
Assistant Director
Little One’s Day Out Preschool
09.2015 - Current
Retail Manager
Office Depot
07.2004 - 05.2009
Some College (No Degree) - General Studies
Pima Community College
Some College (No Degree) - Certified Massage Therapist
Wellspring School of Allied Health