Operations management professional with a strong history of improving service quality and operational efficiency. Demonstrated expertise in team leadership, financial management, and communication. Diverse experience across retail, childcare, and management sectors. Focused on continuous improvement and professional development.
Overview
15
15
years of professional experience
Work History
Manager
Los Banos Fitness & Racquet Club
Los Banos , CA
01.2018 - 08.2025
Oversaw daily operations of facility to ensure optimal functionality.
Supervised children's activities, maintaining a safe and engaging environment.
Coordinated playtime and structured activities to foster social skills development.
Managed staff scheduling and training to elevate service quality.
Developed and implemented programs to boost member engagement.
Facilitated on-site event setups, ensuring equipment and decorations were prepared.
Recorded daily financial transactions accurately in accounting system.
Managed accounts payable and receivable processes, reconciling bank statements regularly.
Assistant Retail Manager/Sales Associate
T-Mobile (Exclusive Wireless)
Los Banos , CA
01.2015 - 07.2017
Assisted in managing daily store operations and team activities.
Trained new staff on customer service protocols and sales techniques.
Coordinated inventory management to ensure product availability and organization.
Assisted customers with product selection and service inquiries.
Managed inventory levels to ensure product availability for customers.
Demonstrated mobile devices and accessories to enhance customer understanding.
Processed sales transactions accurately and efficiently at point of sale.
In-Home Nanny
Self-employeed
Los Banos, California
01.2014 - 08.2015
Prepared nutritious meals and snacks according to dietary needs and preferences.
Supervised daily activities and routines for children in home environment.
Ensured a safe and clean environment by maintaining household organization standards.
Organized educational games and activities to promote learning and development.
Electronics Sales Associate
Walmart
Los Banos, CA
11.2010 - 09.2013
Assisted customers with product selection and provided knowledgeable recommendations.
Managed inventory levels by restocking shelves and conducting regular counts.
Organized merchandise displays to enhance product visibility and accessibility.
Addressed customer inquiries and resolved issues promptly to ensure satisfaction.
Processed customer transactions quickly and accurately at busy retail location.
Managed cash register, ensuring proper handling of cash and credit card payments.
Maintained cleanliness and organization of checkout area to enhance customer flow.