Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Mishoe

Panama City,FL

Summary

Renowned for exceptional client communication and advanced haircutting techniques, I elevated salon experiences at House of Hair, fostering an inclusive atmosphere and boosting client retention. My leadership and balayage expertise significantly contributed to salon revenue and team success, demonstrating adaptability and a commitment to excellence.

Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

19
19
years of professional experience

Work History

Master Stylist/ Colorist

House of Hair
11.2022 - Current
  • Cultivated an inclusive salon atmosphere by providing a welcoming environment for clients of all backgrounds and hair types.
  • Earned recognition as a top stylist within the salon due to dedication toward ongoing education and mastery of new techniques.
  • Boosted client retention rate by consistently exceeding expectations in terms of skill, creativity, and attention to detail.
  • Contributed to overall salon success by actively participating in promotional events, social media campaigns, and community outreach efforts.
  • Managed bookings to form bonds with loyal customers and remember hairstyle preferences.
  • Colored and treated hair using modern technology.
  • Ensured a clean, organized workspace that adheres strictly to safety standards set forth by state licensing boards.
  • Shampooed, cut, and colored hair using appropriate hair care and styling products to enhance individual scalp conditions and hair textures.
  • Increased salon revenue by promoting and selling various hair care products, treatments, and services.
  • Maintained a loyal clientele through consistent delivery of exceptional customer service and high-quality results.

Barber/Stylist

Jed’s Barber Shop
09.2019 - 11.2022
  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
  • Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
  • Styled hair according to customer preferences.
  • Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
  • Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
  • Consistently received positive performance reviews from guests.

Assistant Manager

Cuts By Us
10.2015 - 01.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Master Stylist

Mia’s Salon &Barber Shop
03.2006 - 07.2015
  • Cultivated an inclusive salon atmosphere by providing a welcoming environment for clients of all backgrounds and hair types.
  • Earned recognition as a top stylist within the salon due to dedication toward ongoing education and mastery of new techniques.
  • Boosted client retention rate by consistently exceeding expectations in terms of skill, creativity, and attention to detail.
  • Contributed to overall salon success by actively participating in promotional events, social media campaigns, and community outreach efforts.
  • Implemented effective time management strategies to reduce wait times for clients while maintaining quality service.
  • Managed bookings to form bonds with loyal customers and remember hairstyle preferences.
  • Colored and treated hair using modern technology.
  • Established positive working relationships with peers and management through clear communication and teamwork initiatives.
  • Streamlined booking process through efficient scheduling, leading to increased appointment capacity without sacrificing client experience.

Education

Bachelor Of Applied Arts - Psychology

Post University
Waterbury, CT

High School Diploma -

Grand Ridge High School
Grand Ridge, FL
05.2001

Skills

  • Excellent customer service
  • Reliable and punctual
  • Organizational proficiency
  • Adaptable to trends
  • Advanced haircutting techniques
  • Balayage expertise
  • Precision hair styling
  • Portfolio development expertise
  • Exceptional client communication
  • Ombre and sombre mastery
  • Efficient time management
  • Masterful blowouts
  • High standards of cleanliness
  • Effective team leadership
  • Innovative hair extensions

Timeline

Master Stylist/ Colorist

House of Hair
11.2022 - Current

Barber/Stylist

Jed’s Barber Shop
09.2019 - 11.2022

Assistant Manager

Cuts By Us
10.2015 - 01.2019

Master Stylist

Mia’s Salon &Barber Shop
03.2006 - 07.2015

Bachelor Of Applied Arts - Psychology

Post University

High School Diploma -

Grand Ridge High School
Ashley Mishoe