Ashley Mitchell
Rittman,OH
Summary
Prepares and distributes statements to customers while maintaining comprehensive, accurate records. Accustomed to answering questions, providing information and resolving concerns. Good communication, organizational and multitasking abilities. Results driven Medical Biller with hands-on experience in account management, revenue generation and medical billing and coding. Accomplished in developing strategies to improve workflows and processes and actualizing procedures to enhance revenue generation. Demonstrated leadership skills guide teams towards success, optimize performance and sustain organizational success.
Overview
3
3
years of professional experience
Work History
Office Medical Biller
Center for Behavioral Health & Sleep Disorders
Medina, OH
09.2023 - Current
- Reviewed patient bills for accuracy and completeness, ensuring all charges are accurate and appropriate.
- Processed medical insurance claims electronically and manually to ensure timely payment from insurance companies.
- Resolved discrepancies between insurance payments and billed amounts by contacting insurers regarding unpaid claims.
- Verified that all information on the claim was accurate before submitting it for payment.
- Managed accounts receivable, including aging reports, denials management, collections activities, cash applications.
- Provided customer service support to patients regarding billing issues and questions via phone calls or emails.
- Entered data into computer systems for processing of claims according to payer specifications.
- Updated patient records with new insurance information when necessary.
- Created spreadsheets and generated reports related to billing activity as requested by supervisor.
- Complied with HIPAA guidelines while handling confidential patient information.
Licensed Massage Therapist
Self Employed Massage Therapist
Medina, OH
12.2020 - 09.2023
- Provided professional massage therapy services for clients, including Swedish and deep tissue massage techniques.
- Performed therapeutic massages of soft tissues and joints using hands, fingers, forearms, elbows or massage devices.
- Documented clients' medical histories and conditions in order to determine contraindications to treatment.
- Maintained accurate records of all treatments provided to clients in compliance with company policies and procedures.
- Communicated effectively with clients regarding their current condition as well as any changes observed during the course of treatment.
- Cleaned and sterilized equipment before each use according to established protocols.
- Attended continuing education courses related to massage therapy in order to stay up-to-date on best practices in the field.
- Monitored client progress throughout their course of treatment and adjusted plans accordingly if necessary.
Education
Medical Billing & Coding
Cambridge College of Healthcare & Technology
Delray Beach, FL05-2024
Certificate - Medical Massage Therapy
Cleveland Institute For Medical Massage
Middleburg Heights 12-2020
Skills
- Verbal Communication
- HIPAA Compliance
- Insurance Verification
- Collections Management
- Multitasking and Organization
- Clerical Support
- Claims review
- Patient Collections
- Insurance Claims
- Medical Billing
- Submission of medical claims
- Accounts Receivable
- Electronic Claims
- Information inputting
- Medicaid and Medicare Knowledge
Timeline
Office Medical Biller
Center for Behavioral Health & Sleep Disorders
09.2023 - Current
Licensed Massage Therapist
Self Employed Massage Therapist
12.2020 - 09.2023
Medical Billing & Coding
Cambridge College of Healthcare & Technology
Certificate - Medical Massage Therapy
Cleveland Institute For Medical Massage
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