Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
6
6
Certifications
Work History
Administrative Coordinator
Cheyenne Hills Christian Academy
Cheyenne, WY
06.2022 - 12.2022
Prepared detailed documents and reports in adherence administrative processes
Collaborated in timely processing of billing and accounts receivables
Assisted management with special projects to complete all tasks by deadlines
Assisted development and implementation of new administrative procedures for 12 staff members
Investigated and corrected problems with printers, copiers and other peripheral devices
Answered phone calls and responded to inquiries from customers, vendors and other external contacts
Created and maintained detailed records of office expenses to accurately predict future budget requirements
Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized
Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly
Developed and implemented organizational systems to streamline daily operations
Created presentations and other materials to support organizational activities
Maintained databases and contact lists to keep important contact information accurate and up to date
Resolved issues through active listening and open-ended questioning, escalating major problems to manager
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping
Set up hardware and software in optimal configurations to meet network performance requirements
Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes
Worked closely with others to accomplish timely invoicing and accounts receivables
Cocktail Server
Airport Golf Course Cheyenne
Cheyenne, WY
12.2021 - 12.2022
Checked identification for minimum age for sale of alcoholic beverages
Built solid rapport with many frequent patrons to cultivate guest loyalty
Processed orders and sent to kitchen employees for preparation
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer
Supervised dining table set-up to prepare for diversity of event types, following strict service standards
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
Bartender Shift Manager
Dog Haus Biergarten Cheyenne
Cheyenne, WY
01.2020 - 06.2021
Followed alcohol awareness procedures for preventing excessive guest intoxication
Maintained secure cash drawers, promptly resolving discrepancies in daily totals
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers
Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations
Kept alcoholic beverages well-stocked and organized to meet expected demands
Kept bar presentable and well-stocked to meet customer needs
Loan Coordinator
WYHY Federal Credit Union
Cheyenne, WY
01.2016 - 01.2017
Maintained strict confidentiality of bank records and client information
Originated, reviewed, processed, closed, and administered customer loan proposals
Developed strong relationships with customers through high levels of customer service
Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements
Examined customer loan applications for loan approvals and denials
Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing
Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans
Evaluated loan requests and documents to verify accuracy and completeness
Processed Dealer Direct Funding
Built and maintained 120 Day reports of Outstanding titles
Updated and Managed Incoming/Outgoing Title Work Maintained Wyoming Secretary of State filing and subscriptions
Prepared Monthly Supervisory Reports for Board meetings
Perform essential loan maintenance and file documents for record retention
Customer Service as needed
Inbound Call Que on multi-line phone.
Administrative Assistant
Express Temp/ Sheet Metal Products Cheyenne
Cheyenne, Wyoming
01.2015 - 01.2016
Maintaining Daily Operations of HVAC front office
Inbound/Outbound Call Que on Multi-line phone Scheduling Work Orders for 6 Technicians
Preparing Proposals for Commercial Projects
Built and Maintained Client database in Excel.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
Executed record filing system to improve document organization and management
Developed strategies to streamline and improve office procedures
Administrative Assistant
LPL Financial
Farmington, CT
01.2009 - 01.2011
Worked with senior leadership to complete complex projects on time and under-budget
Conducted research to assist with routine tasks and special projects
Created and updated records and files to maintain document compliance
Input financial data and produced reports using Morningstar.
Observed strict confidentiality rules to maintain data integrity and protect clients
Assisted with preparation of monthly financial statements and reports to inform management
Minimized risk of errors by accurately processing invoices, payments and other financial transactions
Tracked financial progress by creating quarterly and yearly balance sheets
Implemented new accounting processes to decrease spending and work flow downtime
Entered figures using 10-key calculator to compute data quickly
Education
B.A.S -
University of Wyoming, Fort Laramie, WY
05.2018 - 12.2019
AAS -
Laramie County Community College, Cheyenne, WY
01.2017 - 05.2018
Associate of Arts - Accounting And Finance
Casper College, Casper, WY
08.2008 - 05.2010
Skills
QuickBooks
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Certification
Tips Certified 2023
Timeline
Administrative Coordinator - Cheyenne Hills Christian Academy
06.2022 - 12.2022
Cocktail Server - Airport Golf Course Cheyenne
12.2021 - 12.2022
Bartender Shift Manager - Dog Haus Biergarten Cheyenne
01.2020 - 06.2021
University of Wyoming - B.A.S,
05.2018 - 12.2019
Laramie County Community College - AAS,
01.2017 - 05.2018
Loan Coordinator - WYHY Federal Credit Union
01.2016 - 01.2017
Administrative Assistant - Express Temp/ Sheet Metal Products Cheyenne
01.2015 - 01.2016
Administrative Assistant - LPL Financial
01.2009 - 01.2011
Casper College - Associate of Arts, Accounting And Finance
08.2008 - 05.2010
Tips Certified 2023
Cisco
Public Notary 2023
First Aid/CPR
Med Distribution Certified
Early Learning Standards
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