Adaptable professional with a strong foundation in accounts payable and customer support. Recognized for efficient invoice processing and conflict resolution skills, ready to enhance operational efficiency and client satisfaction.
Overview
9
9
years of professional experience
Work History
Bookkeeper
Dakota's Air LLC
Orange, VA
01.2024 - Current
Processed invoices and managed accounts payable for Dakota's Air LLC efficiently.
Generated and tracked client invoices, ensuring timely payments from customers.
Conducted month-end closing activities to finalize financial records.
Prepared comprehensive financial statements, including balance sheets and income statements.
Executed bank reconciliations and managed field audits for accuracy assessment.
Analyzed financial transactions, assigning them to specific accounts for clarity.
Maintained inventory records, adjusting entries for discrepancies and reporting changes.
Scheduled and confirmed appointments.
Assistant Manager
Extra Space Storage
Fredericksburg, VA
01.2017 - 02.2018
Managed daily operations and administrative tasks for storage facility to ensure efficiency.
Assisted customers in selecting suitable storage solutions and services to meet needs.
Oversaw inventory management, maintaining optimal stock levels and accuracy.
Developed marketing strategies that increased local awareness of available storage options.
Conducted regular audits to ensure compliance with established company procedures.
Maintained comprehensive knowledge of company products and services for effective customer support.
Provided guidance to junior staff on daily tasks, projects, and objectives for skill development.
Resolved conflicts among team members promptly to foster a collaborative work environment.
Managed customer inquiries through phone and email communications.
Resolved customer complaints and provided effective solutions.
Documented customer interactions in the company database system.