Ashley Montgomery

Oversee all people and operations for a 2.5 mm/year location. Within one month of accepting the role, the location exceeded sales target for the first time since previous holiday.

• Lead, coach and develop Key Leaders & Educators through connection and fun, providing honest feedback, with a focus on core values such as personal responsibility and entrepreneurship, to deliver unparalleled guest experience and operational excellence in a diverse and inclusive environment.

• Drove reduction of churn by working with a diverse client base, building relationships and providing exemplary service
• Provided market and trend analysis, as well as forecasts, to assess changing conditions, while continually monitoring competitors to ensure maximal value of offerings
• Managed 250+ accounts across district, partnering with Sales Representatives, Operations and Retention Teams to reduce churn.

• Performed multiple supervisory roles across store locations
• Directed up to 10 sales department leaders (San Rafael), managed guest services and satisfaction (Petaluma), oversaw asset protection and guest services (North Napa), and provided overall leadership to support revenue and drive staff performance
• Trained, developed, and mentored teams on guest interactions and played a key role as Leader on Duty for several weekly shifts in each tenure.

• Performed multiple supervisory roles across store locations
• Directed up to 10 sales department leaders (San Rafael), managed guest services and satisfaction (Petaluma), oversaw asset protection and guest services (North Napa), and provided overall leadership to support revenue and drive staff performance
• Trained, developed, and mentored teams on guest interactions and played a key role as Leader on Duty for several weekly shifts in each tenure.

• Performed multiple supervisory roles across store locations
• Directed up to 10 sales department leaders (San Rafael), managed guest services and satisfaction (Petaluma), oversaw asset protection and guest services (North Napa), and provided overall leadership to support revenue and drive staff performance
• Trained, developed, and mentored teams on guest interactions and played a key role as Leader on Duty for several weekly shifts in each tenure.

• Performed multiple supervisory roles across store locations
• Directed up to 10 sales department leaders (San Rafael), managed guest services and satisfaction (Petaluma), oversaw asset protection and guest services (North Napa), and provided overall leadership to support revenue and drive staff performance
• Trained, developed, and mentored teams on guest interactions and played a key role as Leader on Duty for several weekly shifts in each tenure.

• Promoted after one year to top position, overseeing all aspects of daily store operations; created schedules and managed inventory and resources
• Trained, mentored, and led Sales Associates and Assistant Managers; served as District Trainer for Managers in training.

• Promoted after one year to top position, overseeing all aspects of daily store operations; created schedules and managed inventory and resources
• Trained, mentored, and led Sales Associates and Assistant Managers; served as District Trainer for Managers in training.